Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role supports Visa’s relationship with Lloyds Banking Group (LBG), a strategic client. You will manage the partnership, promote Visa Europe products and services, and enhance the customer payment experience to drive growth. The position focuses on shaping and delivering account strategy for Consumer Debit, with potential exposure to Consumer Lending and Commercial portfolios, blending strategic thinking with operational execution.

Responsibilities

• Act as a key day-to-day contact for the LBG account, building strong relationships with mid-to-senior client stakeholders.
• Support the development and execution of account strategy aligned to client priorities for Consumer Debit and everyday banking growth.
• Translate client strategy into clear internal priorities and drive aligned execution across Visa teams.
• Deliver insight-led engagement, bringing thought leadership, market trends, competitor activity, and innovation into client discussions.
• Support planning and execution of key client engagements, including executive briefings, strategic events, and study tours.
• Act as the “voice of the client” internally, ensuring priorities are clearly understood and reflected across Visa.
• Lead coordination and delivery of governance forums, including preparation of high-quality materials, tracking of actions, and internal alignment.
• Drive structured, efficient ways of working across the account, improving visibility, consistency, and pace of delivery.
• Support delivery of contractual obligations and client incentive agreements, ensuring strong governance and value realisation.
• Develop and demonstrate good knowledge of all Visa products and services.
• Proactively identify opportunities aligned to the client’s requirements that will drive profitability for your P&L, supporting delivery of assigned sales targets.
• Support business case development, pricing, and contract discussions, helping diversify revenue streams.
• Support delivery of account financial targets, including payment volume, net revenue and value-added services growth.
• Partner with Account Executives and product teams to track and optimise performance against agreed business cases, close gaps, and unlock additional value.

Requirements

• Experience in payments, financial services, technology, or a related field with strong client relationship management exposure.
• Proven ability to operate in a complex, matrixed environment and coordinate across multiple stakeholders.
• Commercial mindset, with experience supporting sales opportunities and revenue growth.
• Strong analytical, project management, and communication skills.
• Ability to influence and build credibility with mid-to-senior stakeholders internally and externally.
• Highly organized, proactive, and comfortable managing multiple priorities in a fast-paced environment.
• Experience working across multiple product areas (e.g. debit, credit, commercial) or large-scale banking clients.
• Curiosity for digital innovation and emerging trends (e.g. Open Banking, AI, new payment flows).
• Strong problem-solving mindset with a focus on simplification and continuous improvement.
• Ability to connect strategy to execution and drive tangible outcomes.

Skills

• Client Relationship Management
• Account Strategy Development
• Operational Execution
• Commercial Acumen
• Matrixed Organization Navigation
• Analytical Skills
• Project Management
• Communication Skills
• Influencing
• Stakeholder Management
• Sales Support
• Revenue Growth
• Business Case Development
• Pricing
• Contract Negotiation
• Financial Target Delivery
• Performance Optimization
• Digital Innovation
• Problem-Solving
• Strategic Thinking

Location

• 3 days in office

Work Type

• Hybrid

Experience Level

• Mid-Senior Level

About the Company

• Visa is a world leader in payments technology, facilitating transactions across more than 200 countries and territories.
• Dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
• Opportunity to create impact at scale, tackle meaningful challenges, and grow skills.
• Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide.
• Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career.

Equal Opportunity

• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
• Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.