About the Role
We are seeking a Social Media Manager with significant, provable experience running successful TikTok accounts to lead social-first thinking for exciting brands. You will mentor a small team, shape channel strategy, and create culturally relevant work. This role offers the opportunity to make a real impact by understanding how drinks, beauty & lifestyle brands show up in culture, spotting trends, and turning social insight into standout creative.
Responsibilities
- Mentor, support, and develop a high-performing team of Social Media Executives.
- Act as a positive role model, supporting the development of future managers.
- Foster a culture of curiosity and continuous learning regarding social platforms, tools, and trends.
- Support team wellbeing and professional development while maintaining high performance standards.
- Build strong internal partnerships across creative, strategy, and client teams.
- Develop and lead social-first strategies for drinks, beauty & lifestyle brands.
- Identify opportunities for brands to participate authentically in culture, including trending moments and creator collaborations.
- Develop innovative content ideas for platforms like TikTok, Instagram, and emerging social channels.
- Translate ideas into reality through scripting, self-shooting, editing short-form videos, and collaborating with the team.
- Champion a social-first mindset across the agency by sharing insights, trends, and best practices.
- Stay connected to online culture, creators, and the drinks category to translate insight into impactful social content.
- Act as a key point of contact for clients on social media delivery and strategy.
- Oversee the day-to-day running of social channels for leading FMCG brands.
- Build strong and trusted client relationships, confidently presenting ideas, strategies, and results.
- Support planning and delivery of monthly social content calendars and campaigns.
- Manage creator, influencer, and UGC partnerships.
- Own project timelines and ensure social deliverables are planned, prioritized, and delivered on schedule.
- Manage multiple campaigns and content streams simultaneously while maintaining exceptional quality standards.
- Coordinate content production, approvals, and publishing with internal teams.
- Upload, schedule, and optimize content across platforms using agency tools and native publishing platforms.
- Ensure social documentation, calendars, and planning materials are accurate and up-to-date.
- Take a data-driven approach to social media performance, using insights to improve strategy and creative output.
- Monitor platform performance and key KPIs including engagement, reach, community growth, and cultural impact.
- Deliver regular reporting and performance analysis for internal teams and clients, including competitor and industry insights.
- Use analytics tools to evaluate campaign effectiveness and identify optimization opportunities.
Requirements
- Proven experience managing social media accounts within an agency or brand environment, with FMCG experience and especially TikTok accounts.
- Strong content creation skills: confidence and proficiency in filming and editing videos.
- A strong understanding of social-first creative and platform behavior, particularly across TikTok and Instagram.
- Experience working with creator marketing and influencer partnerships.
- Demonstrable success growing social channels and delivering strong engagement and audience growth.
- Confidence managing multiple stakeholders and presenting work to clients.
- A collaborative approach and the ability to bring energy and clarity to a team environment.
- Excellent written communication and storytelling skills.
- Strong organizational and prioritization skills, with the ability to manage multiple deadlines.
- Curiosity about culture, trends, creators, and how brands can authentically participate in conversations online.
- Experience managing and/or mentoring junior team members.
- Hands-on experience managing brand channels across TikTok, Instagram, and Meta platforms.
- Strong understanding of social analytics and reporting, including experience with platforms such as Brandwatch, Emplifi, or similar tools.
- Experience delivering social-first content strategies and campaigns.
- Comfortable working in a fast-paced agency environment where priorities can evolve quickly.
Skills
- TikTok account management
- Social media strategy
- Content creation
- Video filming
- Video editing
- Platform-native content development
- Cultural relevance
- Creative ambition
- Trend spotting
- Creator partnerships
- Influencer marketing
- UGC partnerships
- Project management
- Data analysis
- Social media analytics
- Reporting
- Client management
- Stakeholder management
- Written communication
- Storytelling
- Organization
- Prioritization
Location
- London
Work Type
- Full-time
Experience Level
- Managerial
- Senior
Benefits
- Annual & New Business Bonus Schemes
- Up to 29 days leave + bank holidays
- Summer hours
- Free breakfast & refreshments
- Company pension scheme
- Cycle to Work scheme
- Enhanced family friendly benefits
- A warm, supportive team
- Dog-friendly office
About the Company
- re:act is a disruptive social-first marketing agency founded by two global FMCG marketers.
- Since 2019, the agency has grown from 2 to over 40 employees.
- We work with top market-leading clients across multiple sectors.
- Our agency creates unique moments that matter to consumers, allowing brands to own conversations creatively and engagingly.
- Our experienced team creates content both online and offline that travels with feeling and puts conversations at the heart of everything.
Equal Opportunity
- We’re committed to building a diverse and inclusive workplace.
- Applications are welcomed from people of all backgrounds, experiences, and perspectives.
- If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.
