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About the Role

This role is responsible for the day-to-day processing and handling of all images and videos produced by the John Lewis Studio, ensuring high-quality assets meet all specified requirements for omni-channel distribution.

Responsibilities

• Process and handle e-commerce and creative images and videos from creation through retouching to final delivery.
• Quality check all studio-produced images before and after retouching, verifying crops, adherence to guidelines, consistency with the brief, and correct naming/sizing for server upload and archiving.
• Monitor all assets for coding errors or missing images, ensuring timely delivery of complete asset suites.
• Download and upload imagery from internal and external sources to FTP sites and external agencies, delivering in agreed formats and meeting KPIs.
• Communicate retouching amendments to Senior Retouchers, schedule these amends, and ensure timely delivery.
• Maintain organized image and video assets on internal and external image servers.
• Resolve digital asset queries and manage/prioritize requests from key teams efficiently.
• Track and maintain all amends using a reporting log.
• Ensure images and videos are omni-channel ready and delivered according to brief and on time.
• Archive and handle images and videos appropriately.
• Collaborate with the studio team to receive samples for color matching and ensure timely transfer to the warehouse.
• Build and maintain strong working relationships with Retouch, Production, and Launch Coordination teams to ensure timely delivery of digital and video assets.

Requirements

• Mac literate with proven working experience of Excel and Photoshop.
• Experience or understanding of working within a studio/production department.
• Exceptional organization and time management skills with the ability to prioritize large volumes of work effectively and efficiently within tight deadlines.
• Comfortable communicating effectively with a variety of stakeholders.
• Great attention to detail, demonstrating a high degree of accuracy.

Skills

• Excel
• Photoshop
• Video asset delivery
• E-commerce image editing
• Quality checking retouched imagery

Location

• Park Royal, NW10 7FW

Work Type

• Fixed term contract
• Smart Working with up to 40% from home

Experience Level

• Initial 5 month fixed term contract

Benefits

• 25 days' holiday + bank holidays
• A paid Wellbeing Day
• Flexible bank holidays
• Option to buy or carry over up to 5 extra days' holiday
• Option to work from abroad for up to 90 days a year after 12 months
• Enhanced family friendly leave
• 3 extra days for wedding/honeymoon
• Employee Assistance Programme
• Pension scheme
• Corporate Medical Cash Plan
• Electric car salary sacrifice scheme
• Tax-efficient payroll giving
• Funding for professional qualifications
• Monthly Employee of the Month awards (£250 bonus)
• Referral bonuses up to £1,500
• Regular Wellbeing Workshops
• 30+ Wellbeing Champions
• Paid Volunteer Day
• Online perks platform with discounts

About the Company

• ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

Equal Opportunity

• We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
• We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
• At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.