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About the Role
We are looking for a technically adept individual with a strong understanding of IT, both hardware and software. A friendly communicator with team spirit, who always keeps our customers' wishes and needs in mind. If these are your strengths, support our team in the Eastern region full-time as a Field Service Technician (m/f/d) in the Berlin area.
Responsibilities
- Customer support in technical services
- Completion of all tasks related to maintenance, installations, and all other technical services for our customers
- Handling repairs, complaints, and spare parts requests
- Assisting with inventory
- Independently implementing sales activities for technical services
Requirements
- Completed vocational training as a mechatronics technician or comparable technical training
- Driver's license class 3 or B
- Teamwork, resilience, flexibility, and customer-oriented work
- Radiation protection certification 6.1/6.2 desirable
- Professional experience as a dental technician desirable
- Tact and communication skills in dealing with doctors
- Independent, cooperative, and flexible work style
Skills
- Hardware
- Software
- Customer service
- Technical services
- Maintenance
- Installation
- Repair
- Complaint handling
- Spare parts management
- Inventory
- Sales
- Communication
- Teamwork
Location
- Berlin area
Work Type
- Full-time
- Field
Education Level
- Vocational training as a mechatronics technician or comparable technical training
Benefits
- Long-term, secure employment
- Varied tasks
- Performance-related pay
- Capital-forming benefits
- Structured onboarding
- Latest devices and state-of-the-art equipment
- Professional training
- Extensive further training at the Henry Schein Academy
- 30 days of vacation per year
- Company mobile phone
- Company laptop
- Company car (also for private use)
About the Company
- Henry Schein is a Fortune 500 company and a leading global provider of healthcare products, services, and solutions to office-based dental and medical practitioners.
- Founded over 90 years ago, the company operates with values of helping health happen and caring for its team and community.
- Serving over 1 million customers in 33 countries and territories, Henry Schein offers more than 300 solutions to improve operational success and clinical outcomes.
- The company employs approximately 25,000 Team Schein Members and fosters a culture focused on team wellness, individual development, and community contribution.
Equal Opportunity
- Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants.
- Reasonable accommodations are available for individuals unable to complete the application process due to physical or mental impairment.