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About the Role
As Senior Operational Risk Manager at CMC Markets, you'll be the architect of resilience, building frameworks that protect both the business and its clients whilst enabling sustainable growth. This isn't a tick-box compliance role. You'll work directly with the Head of Compliance and Operational Risk, influencing senior leadership decisions and presenting to board committees whilst having one direct report. Your insights will drive real change across departments, and you'll see the tangible impact of your work daily. With a direct report to develop and mentor, you'll also grow your leadership capabilities in an environment that values your professional growth. The role offers exposure to both retail and institutional operations, and the opportunity to shape operational risk practices across the ANZ region. You'll be working on meaningful projects that enhance how we protect our clients and our business.
Responsibilities
- Manage operational risk incidents and conduct risk and control assessments across departments.
- Partner with stakeholders to identify risks and design effective controls using our incident management System.
- Develop practical and sustainable action plans when gaps emerge.
- Prepare operational risk reports and incident summaries for board reporting.
- Analyze risk indicators to help prevent issues before they occur.
- Support operational risk projects that strengthen the business.
- Maintain operational risk policies and procedures, ensuring they reflect best practice and regulatory requirements.
- Review CFD and stockbroking businesses through the risk-based monitoring programme to confirm controls remain effective.
- Work with internal and external auditors to ensure recommendations are tracked and implemented thoughtfully.
- As BCM Coordinator, work with senior management and the BCM Committee to maintain governance across all business lines.
- Develop and maintain the BCM framework, including policies, procedures, continuity plans, and business impact assessments.
- Conduct regular scenario testing to keep the business prepared for disruption.
- Deliver training to ensure everyone understands their role in maintaining continuity.
Requirements
- A minimum of 5 years’ senior management experience in an operational risk or related environment within financial services in Australia.
- Solid knowledge and understanding of operational risk principles.
- Understanding of business continuity management governance frameworks and business continuity best practice and protocols.
- Strong organisational skills.
- Relationship management, influencing and leadership skills.
- Excellent communication skills, especially related to facilitation of operational risk assessments and control-based BCM testing and reporting.
- Exceptional ability to remain calm under stress.
- Must have full working rights in Australia.
Skills
- Operational risk management
- Risk and control assessments
- Incident management
- Business continuity management
- Policy and procedure maintenance
- Risk-based monitoring
- Auditor liaison
- Stakeholder management
- Leadership
- Communication
- Facilitation
- Reporting
Location
- Australia
Work Type
- Five days in the office
Experience Level
- Senior management experience (minimum 5 years)
Education Level
- Relevant degree qualification
Benefits
- Accrue 5 additional annual leave entitlements each year (My Days)
- 5 extra annual leave days after 12 months
- Birthday off
- Free annual charity day
- $0 trades for staff & family trading accounts
- Continuous learning and development offering (technical and performance training)
- Unlimited access to a dedicated benefits & wellbeing hub
- Retailer discounts
- Free breakfast cereals, condiments, and coffee
- Culture club activities
About the Company
- CMC Markets is a global leader in CFD trading and share investing.
- The company's vision is to provide the ultimate trading experience and make trading accessible to everyone.
- CMC Markets was launched in 1989 and is one of the world's first fin-tech companies.
- They use an award-winning, Next Generation trading platform and unparalleled client service.
- Clients can trade on thousands of instruments using advanced technology, sophisticated charting, competitive pricing, and automated execution.
- They offer a top-tier liquidity institutional offering trusted by banks, brokers, funds, and trading desks.
- CMC Markets was recently listed on the FTSE250.
- The company is committed to investing in its technology and people.
Equal Opportunity
- CMC Markets is an equal opportunities employer and is committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work.
- They value differences and unique perspectives and seek them out because they know it will lead to better outcomes for everyone.