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About the Role

We are seeking an experienced, passionate, and highly motivated Assistant Director of Security to join Janu Tokyo. This role is ideal for a dynamic security and hospitality professional who thrives in a modern luxury environment and is committed to ensuring the safety, security, and wellbeing of our guests, residents, colleagues, and property. As the Director of Security, you will lead the Security team, develop and implement security strategies, maintain the highest safety standards, and foster a culture of vigilance and preparedness while delivering the exceptional hospitality that defines Janu Tokyo.

Responsibilities

Welcome and support guests, residents, and colleagues with professionalism while ensuring a safe and secure environment throughout the property.
Lead, manage, and develop the Security team, ensuring the highest standards of professionalism, service, and operational excellence.
Develop, implement, and continuously improve security policies, procedures, and emergency response plans in accordance with company standards and local regulations.
Oversee the daily security operation of the hotel, ensuring the safety and security of guests, residents, colleagues, visitors, and assets.
Conduct regular risk assessments, security audits, and inspections to identify and mitigate potential risks.
Lead investigations into security incidents, accidents, and guest or colleague concerns, preparing detailed reports and recommending corrective actions.
Ensure compliance with all applicable legal requirements, fire and life safety regulations, and company security standards.
Manage security staffing, scheduling, performance evaluations, coaching, mentoring, and departmental development initiatives.
Develop, implement, and continuously monitor Standard Operating Procedures (SOPs) to enhance operational efficiency and service quality.
Coordinate with internal departments, external security providers, emergency services, and local authorities to ensure seamless security operations.
Prepare departmental reports, manage budgets, monitor security systems and equipment, and support administrative and operational requirements when required.

Requirements

Minimum 9 years of practical experience in security operations at large-scale facilities such as hotels, commercial facilities, hospitals, or similar environments.
Practical experience as a department leader such as a manager.
Basic knowledge of labour management and practical experience in shift scheduling.
Practical experience in performance evaluations, team development, coaching, and mentoring.
Practical experience in creating, improving, and continuously monitoring Standard Operating Procedures (SOPs).
Excellent leadership and communication skills.
Advanced business-level English proficiency (CEFR C1 or higher).
Advanced business-level Japanese proficiency (CEFR C1 or higher).
Advanced PC skills including MS Office and typing.
Candidates with exceptional experience or skills may be considered even if they do not meet every point.

Skills

Leadership
Communication
MS Office
Typing

Location

Tokyo

Work Type

Full-time

Experience Level

Minimum 9 years of practical experience in security operations
Practical experience as a department leader

Benefits

Comprehensive benefits package designed to support wellbeing, lifestyle, and professional growth.
Employee benefits at Aman and Janu properties.
Employee benefits at hotels and facilities operated by the group company.
Access to the special privilege programme.
Birthday celebration cake voucher.
Access to the employee canteen at preferential rates with a separate meal allowance provided.
Membership in an external employee welfare and benefits service.
Transportation allowance provided in accordance with company policy.
Locker and uniform provided.
Participation in the employee association including social events and sports club subsidies.
Comprehensive social insurance coverage.
Medical check-ups upon joining and regular health examinations.

About the Company

Janu Tokyo is the first chapter in our story. The only hotel within Tokyo’s Azabudai Hills––an area alive with creativity, exceptional bars, eateries and an affecting energy that inspires new kinds of joy. With 122 guest rooms, eight dining and entertainment venues and a 4,000 sqm wellness centre. Janu Tokyo provides a gateway to Tokyo’s best attractions, just steps away from the neighbourhoods of Roppongi and Toranomon.
At Janu, our people are at the heart of everything we do.
Join the Janu journey.
At Janu Tokyo, hospitality is more than service. It is about creating moments that energise, connect and resonate.
If you thrive in a modern luxury environment where every detail matters and every interaction carries meaning, we invite you to bring your experience, warmth and individuality to our team.
Join us and help shape the future of contemporary luxury hospitality.
Since its inception in 1988, Aman Group has strategically evolved, transitioning from a collection of intimate resorts into a pioneering force across the realms of hospitality, residences and experiences including Aman Essentials and Aman Interiors.
We invite you to join us in our pursuit of unparalleled service.
We believe that the environments and experiences we create can only be brought to life through our people: the heartfelt attention to detail, the welcoming smiles, and the love and passion for creating a sense of belonging.
When you join Aman Group, you join a family.