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About the Role
As a Pre-Sales Engineer, you will play a pivotal role in positioning AvePoint solutions for customers by designing and delivering tailored solutions that address complex business challenges. Leveraging deep business and technical expertise and strong consultative skills, you will work closely with customers, virtual account teams, and product specialists to understand requirements, design solutions, and demonstrate the value of AvePoint’s offerings. As the technical lead for opportunities and key customers, you will define and drive the technical win strategy from start to finish, proactively uncovering customer challenges, shaping solution approaches, and moving the deal forward from a technical standpoint. You will be involved from discovery calls to delivering compelling technical presentations and demos, to taking charge of proof-of-concept initiatives and providing expert guidance throughout both pre-sales and post-sales phases. You’ll operate with a high-level of independence and autonomy, while collaborating closely with sales teams and senior technical leaders to ensure customers achieve outstanding results.
Responsibilities
- Lead deep discovery to understand customer objectives and map them to a compelling solution vision.
- Deliver high-impact technical presentations and tailored demonstrations.
- Craft value narratives that resonate with different stakeholders (business and technical) and influence the customer’s buying vision.
- Lead solution design and engineering activities across the sales cycle with a high degree of autonomy, ensuring technical feasibility that aligns with the customers business outcomes.
- Lead in writing proposals in response to RFxs to showcase how the AvePoint product line can satisfy customer requirements.
- Support go-to-market initiatives by developing and delivering product demonstrations, workshops, white papers and thought leadership content.
Requirements
- Demonstrated experience in a customer-facing presales or technical consulting roles proposing software solutions at all levels of a customer organisation.
- Ability to engage in strategic thinking to facilitate deal closure, leveraging a blend of technical expertise and a sales-oriented mindset.
- Confidence presenting to a range of audiences, and the ability to lead conversations and “carry meetings.”
- Strong understanding of Microsoft 365 architecture, components, and configuration, including areas such as Purview, SharePoint, and Teams.
- Familiarity with cloud ecosystems beyond Microsoft (e.g., Google, Salesforce, other SaaS offerings).
- Ability to solve complex technical challenges independently and translate business needs into actionable technical designs.
Skills
- Technical aptitude
- Collaboration
- Innovation
- Teamwork
- Initiative
- Ownership
- Growth mindset
- Customer-first mindset
- Consultative skills
- Technical expertise
- Sales-oriented mindset
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Salary/Compensations
- Competitive market-based compensation
Benefits
- Career progression and internal mobility opportunities across our global footprint in North America, EMEA, and APAC
- Work life balance through hybrid working model of 3 days a week in office
- Enhanced PTO allowance with specific AvePoint Holidays (Birthday Day, Family Day, Holiday Half Day, Community Outreach Half Day!)
- Private Health Insurance
- Mobile Phone Plan Reimbursement
- Tuition Reimbursement
- Dedication Awards
- Employee Referral Program
About the Company
- AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.
Equal Opportunity
- AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.