About the Role
This role plays a vital part in ensuring customer satisfaction by providing service support on products and services. You will have limited impact on your work team, carrying out tasks according to assignment and set guidelines, and receiving regular instruction, guidance, and direction. You will resolve routine problems through prior experience, requiring some discretion and judgment, with limited or no decision-making authority.
Responsibilities
- Installs, configures, modifies, and repairs products, equipment, and systems purchased by customers.
- Troubleshoots, investigates, and resolves standard technical problems during start-up.
- Responds to routine customer inquiries regarding technical aspects of products and services.
- Interfaces with customers to respond to basic inquiries.
- Exchanges information on technical subjects within the organization.
Requirements
- Receives regular instruction, guidance, and direction.
- Addresses fairly routine problems through prior experience or education.
- Develops skills and knowledge of the organization's products and services by working closely with a more experienced engineer or as the junior member of an engineering team.
- Interfaces with customers to respond to basic inquiries.
- Exchanges information on technical subjects within the organization.
Location
- On-Site
Work Type
- On-Site (5 days)
Experience Level
- Entry level professional
- 0-3 years experience
Education Level
- University degree
Salary/Compensations
- Competitive compensation
Benefits
- Comprehensive benefits and programs
- Benefits designed for you to Thrive at work and at home
About the Company
- Trane Technologies is a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation.
- Sustainability is not just how we do business—it is our business.
- We boldly challenge what's possible for a sustainable world.
Equal Opportunity
- We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
