About the Role
As an Assistant Store Manager, you’ll support the Store Manager to lead your team with warmth, energy and intention. You’ll coach in the moment, create standout visual displays, and bring the brand to life through genuine customer connection, shaping a store experience that stays with people long after they leave.
Responsibilities
- Support day-to-day operations with purpose, care and attention to detail
- Deliver heartfelt, customer-first experiences that reflect who we are
- Bring out the best in your team through coaching, mentoring and feedback
- Support store performance across sales, service and presentation
- Champion our values and foster a culture of warmth, fun and collaboration
- Ensure a safe, welcoming space for both customers and team members
Requirements
- Confident and authentic retail leader with a natural knack for people
- Inspires through action, not just words
- Loves creating moments of connection - big or small
- Brings clarity, calm and a solutions focus to every shift
- Available across a flexible roster, including evenings and weekends
Work Type
- Full-time
Benefits
- Generous team member discount across our full range of fragrance, décor and gifting
- Monthly bonus program and performance-based rewards
- Recognition that feels real - through shoutouts, team milestones and company-wide reward programs
- Access to our Employee Assistance Program (EAP) for you and your immediate family
- Support to grow with learning pathways, leadership development and one-on-one coaching
About the Company
- At dusk, we’re here for all of life’s moments. We believe fragrance is more than something you light - it’s something you feel. With 140+ stores across Australia and New Zealand, we help people find warmth, comfort, and connection through beautifully crafted experiences.
