Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role is responsible for elevating the in-store experience across our network by bringing the dusk brand vision to life through exceptional visual execution, strong collaboration and inspiring leadership. Working closely with Retail Leaders, Store Teams and Support Office functions, you’ll drive visual standards, support sales growth and help create beautiful, customer-first store environments that feel unmistakably dusk.

Responsibilities

Execute seasonal campaigns, new collections and store setups to a high visual standard across the business.
Ensure stores consistently deliver a commercially strong and visually inspiring customer experience.
Identify opportunities to improve layouts, merchandising flow and product storytelling.
Partner with Retail teams to drive sales through commercial visual decisions and strong in-store execution.
Support new store openings and key retail initiatives alongside cross-functional teams.
Maintain strong visual standards across all stores, including signage, graphics and merchandising presentation.
Train, coach and inspire store teams to confidently deliver dusk visual standards.
Build strong relationships with Store Managers, Area Managers and Retail Leaders.
Lead with energy, collaboration and a hands-on approach to supporting teams in store.
Create clear and consistent VM communication across the business.
Encourage innovation and continuous improvement in visual execution and customer experience.
Use reporting, store insights and commercial observations to identify opportunities and improve results.
Support stores in driving sales, productivity and profit outcomes through strong VM practices.
Effectively plan store visits and manage priorities across a fast-paced retail environment.
Ensure operational standards and VM processes are consistently executed.

Requirements

Strong visual merchandising experience within a multi-site retail environment.
A natural ability to coach, develop and motivate teams.
Excellent communication and relationship-building skills.
Strong organisational and time management capability.
A proactive, hands-on approach with the ability to adapt quickly.
A passion for delivering a premium customer experience through visual storytelling.

Skills

Visual merchandising
Coaching
Team development
Communication
Relationship-building
Organisation
Time management
Adaptability
Customer experience
Visual storytelling
Commercial thinking
Retail operations

Benefits

Generous discounts
EAP
Personal development

About the Company

At dusk, we’re all about creating moments that feel warm, inspiring and memorable — and our stores bring that experience to life every single day.
At dusk, we’re passionate about creating more than beautiful products — we create experiences, moments and spaces people love coming back to.
You’ll join a supportive, fast-moving and collaborative business where ideas are encouraged, creativity is celebrated and your impact can truly be seen in stores across the country.