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About the Role
The Workplace Experience Ambassador is responsible for delivering an exceptional, seamless, and engaging workplace experience for employees, visitors, and stakeholders. Acting as the face of the workplace, this role ensures the office environment is welcoming, efficient, and aligned with company culture to support productivity and wellbeing.
Responsibilities
- Serve as the primary point of contact for employees, visitors, and guests.
- Maintain high standards across reception and shared spaces.
- Manage visitor check-in processes, meeting room bookings, and hospitality coordination.
- Support day-to-day office operations to ensure spaces are functional, clean, and stocked.
- Conduct regular audits of meeting rooms, collaboration areas, and amenities.
- Liaise with cleaning, catering, security, and maintenance providers.
- Assist with workspace planning and desk or room allocation.
- Support the planning and execution of workplace events and engagement initiatives.
- Gather feedback on workplace experience to identify improvement opportunities.
- Work with Facilities Management to resolve building issues.
- Coordinate third-party vendors and contractors onsite.
- Ensure health and safety standards are upheld, including compliance checks and reporting.
- Provide basic support for meeting room technology and workplace systems.
- Assist employees with booking systems, access queries, and workplace tools.
Requirements
- Previous experience in hospitality, customer service, workplace experience, or office coordination.
- Strong interpersonal and communication skills with a customer-first mindset.
- Highly organised with the ability to manage multiple tasks and priorities.
- Proactive and solutions-focused approach.
- Confident working in a fast-paced, dynamic environment.
- Experience in corporate workplace or facilities environments (desirable).
- Knowledge of workplace management systems or booking platforms (desirable).
- Understanding of health and safety standards in office settings (desirable).
Skills
- Customer service
- Office coordination
- Hospitality
- Facilities management
- Workplace management systems
- Health and safety compliance
- Event planning
- Vendor management
Location
- United Kingdom
Work Type
- Full-time
Salary/Compensations
- GBP 30,400 - GBP 45,600 per year
Benefits
- Health and life insurance
- Paid time off
- Parental and care leave
- Flexible work options
- Confidential counseling
- Short-term incentives
- Company share ownership opportunities
- Retirement savings plans
- Performance and development conversations
- Access to Schneider Career Hub and learning platforms like Coursera
- Recognition program
- Volunteer leave
- Schneider Electric Foundation programs
About the Company
- Schneider Electric is a global company with 40 billion Euro revenue and over 150,000 employees across 100+ countries.
- The company focuses on automation, electrification, and digitization to turn sustainability ambitions into actions.
- Core values include Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork (IMPACT).
Equal Opportunity
- Schneider Electric is an Equal Opportunity Employer committed to providing equal employment and advancement opportunities regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic.