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About the Role

Morningstar is seeking a Content Manager – Digital Publishing to coordinate, optimize, and improve the delivery of their digital content. This role focuses on the operational excellence behind digital publishing, managing calendars, coordinating workflows, and enhancing processes to ensure high-quality content delivery across multiple digital channels.

Responsibilities

• Own and maintain the integrated digital publishing calendar across editorial and Research channels.
• Manage the planning, scheduling, and operational delivery of articles, investment research, webinars, podcasts, and digital publications.
• Ensure content is published accurately, consistently, and on schedule across web, email, and other digital channels.
• Manage publishing priorities, production schedules, and operational dependencies across multiple teams.
• Monitor publishing activity and proactively identify operational risks and bottlenecks.
• Partner closely with Editorial, Investment Research, Wealth Management, Marketing, Product, and Technology teams to coordinate content production.
• Facilitate publishing planning sessions and manage competing priorities across multiple stakeholders.
• Act as the primary operational point of contact for digital publishing activities.
• Foster strong cross-functional relationships to improve collaboration, transparency, and delivery outcomes.
• Ensure stakeholders are informed throughout the publishing lifecycle.
• Establish and continuously improve publishing workflows, operational standards, and governance processes.
• Coordinate publishing approvals and ensure publication readiness for all content releases.
• Develop scalable production processes, templates, and operating procedures.
• Support release coordination for new publishing capabilities and digital initiatives.
• Drive consistency, quality, and operational discipline across the publishing ecosystem.
• Identify opportunities to streamline publishing processes through automation and improved workflows.
• Partner with Product and Technology teams to enhance publishing tools and operational capabilities.
• Leverage operational insights and stakeholder feedback to improve publishing effectiveness.
• Champion a culture of continuous improvement across content production and publishing operations.

Requirements

• Proven experience in Content Management, Digital Publishing, Publishing Operations, Editorial Operations, Digital Production, or a similar operational role.
• Demonstrated experience coordinating multiple concurrent workstreams across cross-functional teams.
• Exceptional organizational, planning, and stakeholder management skills.
• Experience managing publishing calendars, production schedules, or digital content workflows.
• Strong understanding of digital publishing platforms, CMS environments, and operational governance.
• Excellent written and verbal communication skills.
• Ability to thrive in fast-paced environments while maintaining exceptional attention to detail.
• A continuous improvement mindset with experience simplifying processes and improving operational efficiency.
• Experience within digital publishing, media, financial services, or content-led organizations is highly regarded but not essential.
• Must be an Australian or New Zealand citizen or permanent resident.

Location

• Australia

Work Type

• Hybrid

Benefits

• Opportunity to collaborate in-person each week.
• Hybrid work model with four days in-office.
• Range of other benefits available to enhance flexibility as needs change.
• Tools and resources to engage meaningfully with global colleagues.

About the Company

• Morningstar strives to Empower Investor Success through trusted research, investment expertise, technology, and digital experiences.
• The Wealth business delivers market-leading digital content, investment research, and tools to retail investors and financial advisers across Australia and international markets.
• Teams produce timely market commentary, investment research, educational content, and digital experiences to help audiences navigate the investment landscape.