About the Role
Reporting to the City Arborist, this role delivers arboriculture services to support the maintenance, safety, and enhancement of public tree assets. The position focuses on providing high-quality services within a supportive team environment that prioritizes safety, teamwork, and accountability.
Responsibilities
- Undertake tree inspections and assess customer requests
- Manage tree-related data and systems in One Council (Tech One)
- Conduct tree risk assessments and evaluate trees for maintenance or removal
- Provide technical advice and investigate tree-related issues and claims
- Ensure compliance with relevant legislation, standards, and Council policies
- Deliver high-quality customer service to community and internal/external stakeholders
Requirements
- Demonstrated experience in arboriculture and urban forestry management
- Experience in tree inspections, risk assessment, and maintenance
- Experience in customer request management and insurance investigations
- Knowledge of Australian Standards for amenity tree pruning
- AQF5 Diploma of Arboriculture
- Current TRAQ accreditation
- Class C Driver’s Licence
- Construction Induction (White Card)
- Must be an Australian or New Zealand citizen or a permanent resident
Skills
- Plant identification
- Horticultural practices
- Database systems
- Customer Request Management (CRM) software
- Communication
- Conflict resolution
- Report-writing
- Time management
Location
- Rydalmere, Australia
Work Type
- 35 hours per week
- Hybrid
- Full Time
- Term Contract
Education Level
- AQF5 Diploma of Arboriculture
Salary/Compensations
- $100,112.85 to $110,247.25 plus 12% superannuation
Benefits
- Flex time schedule
- Additional leave over Christmas period
- 14 weeks paid parental leave
- 15 days personal leave
- Long Service Leave after 5 years
- Fitness passport
- Free Flu vaccinations
- On-site Gym
- Employee Assistance Program (EAP)
- Employee led networks (ERGs)
- Health insurance discounts
- Free on-site parking
- Novated leasing
- Learning and training programs
- Leadership pathways
- LinkedIn Learning
- Council’s Motor Vehicle Scheme
About the Company
- City of Parramatta is focused on growth, transformation, and the Parramatta 2050 vision of a connected, creative, and sustainable city.
Equal Opportunity
- The City of Parramatta is committed to a fair, inclusive, and accessible recruitment process and supports reasonable adjustments. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, and ADF veterans.
