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About the Role
The Desk Clerk ensures the safety and security of the building for all tenants through extensive interaction with staff, tenants, vendors, law enforcement, and visitors in compliance with Property Management policies.
Responsibilities
- Sign-in all visitors entering and leaving the building
- Monitor exits via surveillance footage and foot patrols
- Update the daily log in detail
- Report House Rules violations to the Property Manager
- Call 911 or non-emergency police per protocol
- Report building emergencies to management
- Write and route incident reports
- Respond to building emergencies in the absence of management
- Maintain orderliness of the front entrance, lobby, and adjoining areas
- Contribute to a safe and pleasant work environment
- Follow all organizational policies and safe work practices
Requirements
- Ability to work with people of diverse social, economic, and ethnic backgrounds
- Sensitivity to issues facing family, homeless, disabled, and elderly populations
- Excellent interpersonal skills
- Ability to work Saturday and Sunday, 4:00 p.m. to 12:00 a.m.
Skills
- Pleasant and professional manner
- Problem-solving initiative
- Written and verbal communication skills
- Ability to function under stress
- Calm disposition
- Customer service skills
- Microsoft Outlook, Word, and Excel proficiency
- Bilingual in English and Chinese, Russian, or Spanish
Location
- San Francisco
Work Type
- Part-time
- Nonexempt
- Onsite
Experience Level
- Prior experience with security or reception work preferred
Salary/Compensations
- $22.28 - $23.45 per hour
About the Company
- Private non-profit founded in 1977
- Owns and manages approximately 30 affordable housing buildings
- Serves over 3,800 low-income seniors, single adults, formerly homeless adults, and families
- Operates in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods
- Engaged in building housing, developing grassroots leadership, and resident engagement
Equal Opportunity
- Chinatown Community Development Center is an equal opportunity employer committed to a diverse and inclusive workplace
- Qualified applicants with criminal histories will be considered in accordance with the San Francisco Fair Chance Ordinance