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About the Role

As the Technical Business Analyst – Integrations, you'll play a pivotal role in connecting the platforms that power our business. Working within our Digital Platforms team, you'll partner with business and technology stakeholders to design, document and deliver seamless integrations across our Salesforce ecosystem, helping data flow securely and efficiently between systems. This is an exciting opportunity for a technically minded Business Analyst who enjoys solving complex problems, improving processes and delivering integration solutions that make a real business impact.

Responsibilities

Gather and document integration requirements across Salesforce, MuleSoft, Snowflake, StarRez and other enterprise platforms
Analyse current and future-state business processes, data flows and system integrations
Translate business needs into user stories, interface specifications and technical documentation
Facilitate workshops with business stakeholders, architects and engineering teams to define integration solutions
Support solution design by mapping data, identifying dependencies and assessing delivery risks
Coordinate integration testing, UAT and data validation to ensure high-quality outcomes
Manage integration backlogs, priorities and delivery activities within an Agile environment
Identify opportunities to improve integration processes, governance and platform performance

Requirements

Tertiary qualification in Information Technology, Computer Science, Business Information Systems or a related discipline
4+ years' experience as a Business Analyst within technology, digital platforms or enterprise systems
Experience delivering integration projects across Salesforce or similar enterprise platforms
Strong understanding of APIs, integration patterns, data mapping and middleware concepts
Proven ability to write user stories, technical documentation and process flows for development teams
Experience working within Agile delivery environments using Jira or similar tools
Excellent stakeholder management skills with the ability to communicate across technical and non-technical audiences

Skills

Salesforce
MuleSoft
Snowflake
StarRez
APIs
Integration patterns
Data mapping
Middleware concepts
Jira

Location

Sydney CBD

Work Type

Full-Time
On-Site (5 Days)

Experience Level

4+ years' experience

Education Level

Tertiary qualification in Information Technology, Computer Science, Business Information Systems or a related discipline

Benefits

Strong focus on wellbeing, growth, and inclusive culture
Competitive rewards, recognition programs, and lifestyle benefits

About the Company

Founded in 2013 as Scape Australia, leaders in student housing, we've since grown into a vertically integrated living platform known as The Living Company; managing $17B in assets across Student Living (Scape), Rent to Live – Affordable Housing (RTL Co.), and Retirement Living (Aveo); spanning site origination, investment, planning, design, development, construction, and operations.
The Living Company is reshaping the way Australians live by delivering sustainable, community-driven, and high-quality spaces across the country.

Equal Opportunity

At The Living Company, we honour and welcome the rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated.