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About the Role

This role is responsible for designing, implementing, and leading program activities that support individuals who are blind, Deafblind, or have low vision in their employment journey within the Come to Work Program. The position involves client intake, assessment, individual plan development, resource connection, and job readiness workshop delivery, while also driving program strategy, coordination, and evaluation.

Responsibilities

Conduct research and needs analysis to identify opportunities and inform program development.
Strategize, design, and implement programs aligned with the Come to Work program goals and objectives towards employment outcome.
Develop frameworks and program documentation, including training materials and guides.
Complete intake, assessment, and registration for new Talent Pool, assigning the appropriate stage of readiness.
Establish initial individual plans with Talent Pool based on a trauma-informed approach, and connect them with support and resources to remove pre-employment barriers.
Design and deliver job readiness workshops independently and in collaboration with internal teams or external vocational partners.
Coordinate program activities and oversee all phases of program delivery from planning to completion.
Manage budgets, timelines, and resources to ensure efficient and effective program delivery.
Track program progress against established metrics, enter data into systems, and provide status reports to stakeholders.
Evaluate program effectiveness and make recommendations for adjustments and future improvements.
Maintain accurate records of assessments, client plans, and outcomes.
Supervise Program Coordinator(s) and Intern(s) as required.
Participate in special projects and events as required.

Requirements

Experience with career assessments, employment readiness strategies, and trauma-informed practice.
Proven ability to design, implement, and evaluate programs aligned to organizational goals.
Strong facilitation skills with experience delivering workshops and presentations.
Excellent interpersonal, organizational, communication, and collaboration skills.
Proficiency in Microsoft Office Suite and virtual platforms.
Working knowledge of Salesforce is an asset.
Understanding of disability inclusion, workplace accommodation and accessibility, and employment supports for individuals who are blind, Deafblind, or partially sighted is a strong asset.
Post-secondary degree or diploma in program development, career development, social work, human services, education, or related field.
Certifications in mental health first aid, and/or trauma informed care practices are an asset.
2 to 3 years of experience in program development and delivery, ideally within employment, vocational services, or a not-for-profit environment.
Experience in the non-profit sector is an asset.
Personal or professional experience relating to blindness and sight loss as an asset.
Required to work flexible hours to support Talent Pool needs.
Able to work independently and within the team.
Occasional travel within the province to meet Talent Pool.

Skills

Program development
Program implementation
Program evaluation
Career assessments
Employment readiness strategies
Trauma-informed practice
Facilitation
Workshop delivery
Presentation skills
Interpersonal skills
Organizational skills
Communication skills
Collaboration skills
Microsoft Office Suite proficiency
Virtual platform proficiency
Salesforce knowledge (asset)
Disability inclusion understanding (asset)
Workplace accommodation understanding (asset)
Accessibility understanding (asset)
Employment supports understanding (asset)

Location

Hybrid

Work Type

Full Time
Contract
Hybrid

Experience Level

2 to 3 years of experience in program development and delivery

Education Level

Post-secondary degree or diploma in program development, career development, social work, human services, education, or related field.
Certifications in mental health first aid, and/or trauma informed care practices are an asset.

About the Company

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.