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About the Role

As a Senior Client Consultant, you will support Lead Consultants in managing and growing key client relationships, while also owning a smaller portfolio of clients directly. This role is ideal for someone with a strong foundation in client service, commercial, insights, marketing, analytics or consumer brands roles who wants to build deeper experience in data-led client advisory. You don't need to be a technical analyst or know how to code, but you do need to be comfortable working with data outputs, asking good questions and turning findings into commercial implications for clients.

Responsibilities

Support Lead Consultants across key consumer brands accounts, helping prepare for client meetings, create client-ready materials, track actions and keep delivery moving
Manage a smaller portfolio of clients directly, building trusted day-to-day relationships and ensuring a consistent, high-quality experience
Translate data and analytics outputs into clear insight stories that explain what's changing, why it matters and what clients could do next
Create business development and client growth content, including pitch materials, insight teasers, case studies and meeting packs
Improve repeatable team processes, including client reporting, content templates and account management routines, bringing curiosity and practical use of AI to accelerate delivery
Act as the primary bridge between the Customer Growth team and the Analytics/Delivery team — briefing in internally, managing the flow, and ensuring outputs meet client needs

Requirements

Strong foundation in client service, commercial, insights, marketing, analytics or consumer brands roles, with the potential to grow into greater client ownership over time
Strong written and verbal skills, with the ability to structure clear, client-ready stories and materials
Comfortable interpreting data outputs, asking good questions and translating findings into commercial implications for clients
Strong attention to detail and the ability to manage multiple priorities and follow through reliably
A practical process improvement mindset and genuine curiosity about using AI to improve productivity, creativity and quality
Ability to solve problems and think big

Skills

Client service
Commercial acumen
Insights generation
Marketing
Analytics
Consumer brands
Data interpretation
Storytelling
Content creation
Process improvement
Artificial Intelligence (AI)

Location

14 locations

Work Type

Hybrid
Flexible work arrangements
Remote working (up to 1 month annually)

Experience Level

Senior

Benefits

Flexible work arrangements
Continuous learning opportunities
Remote working (up to 1 month annually)

About the Company

Quantium is a world leader in data science and artificial intelligence, established in Australia in 2002. Quantium is a global team of more than 1,200 people across 14 locations with a unique blend of capabilities across product and consulting services to help businesses unlock value from data and analytics. Quantium partners with the world's largest corporations to forge a better, more intelligent world.
CommBank iQ is a joint venture between Commonwealth Bank and Quantium, combining Australia's largest aggregated and de-identified transaction banking dataset with advanced analytics and artificial intelligence. We help businesses and institutions understand consumer behaviour, identify market trends, solve commercial challenges and create better, more targeted products and services for Australians. Our Consumer Brands team partners with leading organisations across retail, FMCG, travel, restaurants and adjacent consumer-facing sectors to turn data into clear, commercial insight.

Equal Opportunity

Quantium’s recruitment process involves the collection and use of personal information, see our Candidate Data Collection Notice for more information. This provides information on how we collect, use & store your personal information, including potential disclosure to our majority shareholder, Woolworths Group Limited.