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About the Role

Illinois Tool Works (ITW) is seeking a Plant Quality Engineer to lead efforts to uphold and enhance product quality, recommend and implement corrective actions, and drive performance improvements across the manufacturing process for Hobart brand commercial dishwashers. This position plays a key role in driving quality excellence in the production of Flight Type Dishwashers.

Responsibilities

• Execute final testing including troubleshooting and resolution.
• Lead on-site team during test execution, managing responsibilities, to ensure successful test execution.
• Support manufacturing with product test procedures, test equipment, and specific quality requirements for product functionality.
• Support and develop part inspection plans, testing & reliability plans, and reporting for new products and modifications to existing products.
• Verify that reliability, safety, and quality are unaffected.
• Support programs to identify, target, and analyze product failures to reduce warranty costs.
• Conduct pilot/production audits of new products.
• Provide guidance in development and maintenance of quality systems including direct ownership in (UL, NSF) and warranty reduction.
• Establish an effective quality assurance program and communicate policies, procedures, and guidelines.
• Conduct periodic audits to ensure that procedures are appropriately set and are being followed.
• Effectively prevent or resolve problems and implement corrective action within the plant as needed.
• Assure that products and parts conform to specification requirements and establish appropriate records to verify quality and track results.
• Support manufacturing through provisions of receiving, in-process, final inspection and test procedures and equipment.
• Interface and coordinate with Marketing, Engineering, Service, Purchasing, and external customers and other functional groups for smooth implementation of quality plans, procedures, and requirements for quality assurance organization by resolving quality issues and sustaining customer satisfaction.
• Ensure that procedures, drawings, and instructions are in place and being followed and evidenced by a regular audit program of the quality system.
• Measure effectiveness of problem solving or corrective action efforts within the plant by timeliness, product integrity and overall implementation cost.
• Keep appropriate records verifying the quality of products produced and shipped.
• Establish products and parts conform to requirements.

Requirements

• 3+ years’ experience in a Quality position in a production setting
• 3+ years’ supervisory experience
• Demonstrated knowledge of electrical processes including troubleshooting preferred

Skills

• Hands-On Expertise in Part Inspection (Rec-Process-Final)
• Experience using a CMM Arm like FARO or Romer
• Detail oriented
• Strong skills interpreting drawings/prints, especially electrical wiring diagrams
• Experience using electrical test tools like multimeters and amperage clamps
• Working knowledge of Microsoft Excel, Access, and SQL
• Analyze and Interpret data to form conclusions and recommendations for decision making.
• Exposure to PLCs and other automation technologies
• Organizational skills-6S-KANBAN-JIT
• Communication - verbal and written - must be able to prepare presentations.
• Strong Interpersonal skills working with direct reports and cross-functional teams
• Listening-problem solving skills
• Systematically gather information, sort through complex issues, and make timely decisions

Location

• Troy, OH

Work Type

• In-office
• Single shift manufacturing site

Experience Level

• 3+ years’ experience in a Quality position
• 3+ years’ supervisory experience

Education Level

• Bachelor's degree in mechanical or electrical engineering, quality or related field preferred

Salary/Compensations

• 85,000 - 95,000

About the Company

• Illinois Tool Works (ITW) is a Fortune 200 diversified manufacturing company with seven decentralized business segments, which include the Food Equipment Group.
• The Warewash and Waste Division of ITW’s Food Equipment Group, produces Hobart, Stero, and Somat brand commercial dishwashers and waste equipment for use in hotels, casinos, restaurants, health care, cruise ships, schools and universities and retail.