About the Role
The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. This role also assists kitchen staff with cleaning kitchen equipment, utensils, and the work area, as well as proper food storage and rotation.
Responsibilities
- Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas.
- Perform heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers and other heavy kitchen equipment.
- Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation.
- Vacuum carpeted areas through the food and beverage outlets.
- Sweep, mop and wash floors in all food and beverage areas, kitchen, and restaurant and dock area.
- Keep management informed of shortage of equipment and supplies.
- Operate the dishwashing equipment to ensure all china, glass, and silver are cleaned thoroughly and sanitation is maintained.
- Return all clean china, glass, and silver to its proper storage location minimizing breakage.
- Demonstrate knowledge of proper safe handling techniques for all chemicals used.
- Report any faulty equipment to management immediately.
- Empty garbage from the Food and Beverage areas into the hotel dumpster.
- Know the location and operation of all fire extinguishing equipment.
- Practice safe work habits at all times to avoid possible injury.
- Follow proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment.
- Follow all sanitation standards.
- Assist in the set up and breakdown of the restaurant buffet as required.
- Assist Banquets by supplying china, glass, and silver as required by business demand.
Requirements
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Ability to stand during entire shift.
- Ability to withstand temperature variations, both hot and cold.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling.
- Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
Skills
- Chemical handling
- Communication
- Multitasking
- Problem-solving
- Listening
- Prioritization
- Initiative
Location
- San Francisco, CA
Work Type
- Hourly
Experience Level
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Education Level
- High School diploma or equivalent
About the Company
- Highgate is a premier real estate investment and hospitality management company recognized as an innovator.
- Highgate is a dominant player in U.S. gateway markets with a rapidly expanding presence in Europe, Latin America, and the Caribbean.
- The company's portfolio exceeds $20B in asset value and generates over $5B in cumulative revenues.
- Highgate provides expert guidance through all stages of the hospitality property cycle.
- The company develops bespoke hotel brands and utilizes industry-leading proprietary revenue management tools.
- Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
