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About the Role

The Group At Morningstar is looking for an enthusiastic, highly organised, and operationally focused Content Manager – Digital to lead the planning, coordination, and operational delivery of Morningstar's digital publishing program. This role is not about content creation but owning the operational excellence behind Morningstar's digital publishing capability, managing publishing calendars, coordinating production workflows, improving operational processes, and enabling content teams to deliver exceptional experiences. The successful candidate will play a critical role in helping Morningstar deliver trusted investment research and digital experiences to millions of investors and thousands of financial advisers, shaping how one of Australia's leading financial publishers operates.

Responsibilities

Own and maintain Morningstar's integrated digital publishing calendar across editorial and Research channels.
Manage the planning, scheduling, and operational delivery of articles, investment research, webinars, podcasts, and digital publications.
Ensure content is published accurately, consistently, and on schedule across web, email, and other digital channels.
Manage publishing priorities, production schedules, and operational dependencies across multiple teams.
Monitor publishing activity and proactively identify operational risks and bottlenecks.
Partner closely with Editorial, Investment Research, Wealth Management, Marketing, Product, and Technology teams to coordinate content production activities.
Facilitate publishing planning sessions and manage competing priorities across multiple stakeholders.
Act as the primary operational point of contact for digital publishing activities.
Foster strong cross-functional relationships that improve collaboration, transparency, and delivery outcomes.
Ensure stakeholders remain informed throughout the publishing lifecycle.
Establish and continuously improve publishing workflows, operational standards, and governance processes.
Coordinate publishing approvals and ensure publication readiness across all content releases.
Develop scalable production processes, templates, and operating procedures.
Support release coordination for new publishing capabilities and digital initiatives.
Drive consistency, quality, and operational discipline across Morningstar's publishing ecosystem.
Identify opportunities to streamline publishing processes through automation and improved workflows.
Partner with Product and Technology teams to enhance publishing tools and operational capabilities.
Leverage operational insights and stakeholder feedback to improve publishing effectiveness.
Champion a culture of continuous improvement across content production and publishing operations.

Requirements

Proven experience in Content Management, Digital Publishing, Publishing Operations, Editorial Operations, Digital Production, or a similar operational role.
Demonstrated experience coordinating multiple concurrent workstreams across cross-functional teams.
Exceptional organisational, planning, and stakeholder management skills.
Experience managing publishing calendars, production schedules, or digital content workflows.
Strong understanding of digital publishing platforms, CMS environments, and operational governance.
Excellent written and verbal communication skills.
Ability to thrive in fast-paced environments while maintaining exceptional attention to detail.
A continuous improvement mindset with experience simplifying processes and improving operational efficiency.
Experience within digital publishing, media, financial services, or content-led organisations will be highly regarded but is not essential.
Must be an Australian or New Zealand citizen or permanent resident.

Skills

Content Management
Digital Publishing
Publishing Operations
Editorial Operations
Digital Production
Stakeholder Management
Publishing Calendars
Production Schedules
Digital Content Workflows
Digital Publishing Platforms
CMS Environments
Operational Governance
Written Communication
Verbal Communication
Attention to Detail
Process Improvement
Operational Efficiency

Location

Australia

Work Type

Hybrid

Benefits

Opportunity to collaborate in-person each week.
Hybrid work model (four days in-office in most locations).
A range of other benefits to enhance flexibility as needs change.
Tools and resources to engage meaningfully with global colleagues.

About the Company

The Group At Morningstar strives to Empower Investor Success through trusted research, investment expertise, technology, and digital experiences.
Their Wealth business delivers market-leading digital content, investment research, and tools to retail investors and financial advisers across Australia and international markets.
Morningstar produces timely market commentary, investment research, educational content, and digital experiences to help audiences navigate the investment landscape.
Morningstar Australasia Pty Limited is the legal entity.

Equal Opportunity

Morningstar is committed to working with and providing reasonable accommodation to individuals with disabilities.
Morningstar is an E-Verify program participant.
Morningstar is strongly committed to creating and preserving equal opportunity for all employees and applicants.
Morningstar makes all employment decisions without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct.