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About the Role
Join Sephora's Management team in one of our Sydney stores on a Full-Time (38hr) basis. This is an opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.
Responsibilities
- Act as a role model to the team by showcasing the Sephora experience and embodying Sephora’s DNA.
- Drive a selling culture to exceed KPIs and enhance team performance through coaching and development.
- Utilize and interpret reporting data to support operational decisions in collaboration with the management team.
- Facilitate open communication by providing effective feedback and consistent communication with the management team.
- Serve as the point of contact when Manager in Charge for client and cast member matters, making confident store decisions in a fast-paced environment.
- Work across all categories including beauty, skincare, haircare, and wellness, as well as store functions of sales, management, and back-of-house operations.
- Receive initial onboarding training and continuous learning through an online platform and field trainers.
Requirements
- Open to working a 38hr rotating roster to support store needs.
- Previous retail management experience in profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
- Proficiency in using Microsoft Office Suite for data interpretation and reporting.
- Hands-on leadership style with a focus on motivating, coaching, and developing the store team.
- Passion for excellent client service and experiential retail.
- Commitment to maintaining a strong and positive culture with a focus on feedback, career development, coaching, learning, and recognition.
- Drive for results with a history of exceeding sales targets and KPIs.
- Must be an Australian Citizen or Permanent Resident.
- Ability to provide 5 full days of availability across key trading times, including late-night, weekend, and public holiday trading.
Skills
- Sales
- Management
- Coaching
- Client service
- Retail operations
- Data interpretation
- Communication
- Leadership
Location
- Sydney
Work Type
- Full-Time (38hr)
- Onsite
Experience Level
- Retail management experience
Benefits
- Gifted products throughout the year
- Store discounts of up to 45%
- Paid Parental Leave
- Birthday Leave
- Personal Leave
- Health and well-being initiatives
- 24/7 Mental Health well-being programs
- Life Insurance
- Discounted Gym memberships
- Opportunities for personal development in ANZ
- Opportunities across global luxury brands within LVMH
- Unique online learning platform
- Fun social calendar
About the Company
- Sephora is a leading global beauty retailer.
- Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate.
- Across Australia and New Zealand, Sephora has circa 30 stores, a growing online platform, and plans for expansion.
- Sephora offers diverse store opportunities and has a head office based in Sydney CBD.
Equal Opportunity
- Sephora is proud to be an equal opportunity workplace for all.
- We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
- We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
- We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment for reasonable adjustments.