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About the Role

We are seeking a Founding Business Operations lead to manage the day-to-day operations of Gradient Robotics. This broad role involves owning the company's operational backbone, partnering with founders on high-leverage initiatives, and transforming chaos into process through system building and documentation. You will have significant ownership and opportunities for rapid growth, freeing up founders' time and ensuring operational efficiency.

Responsibilities

Own finance operations including payments, billing, renewals, monthly reporting, and expense management.
Own company metrics and operating cadence, including dashboards, KPIs, and reporting rhythm.
Manage vendor and supplier relationships, including quotes, purchase orders, delivery timelines, and international suppliers.
Oversee people operations, including payroll, benefits, onboarding, equity paperwork, and HR compliance.
Manage facilities and office operations, including leases, insurance, buildout projects, utilities, and upkeep.
Act as an extension of the founders by driving meeting follow-through, maintaining relationships, coordinating events, and supporting leadership on legal and fundraising initiatives.
Coordinate with recruiters on applicant pipelines, scheduling, and candidate feedback.
Build automated systems for recurring tasks and document all processes.

Requirements

5+ years in business operations, chief of staff, or operations management roles, preferably as an operational number two at a fast-moving startup.
Proven ability to simultaneously manage multiple operational functions (finance, people, facilities, or vendor management) independently.
Demonstrated ability to ensure all owned tasks are completed without oversight or missed deadlines.
A systems-minded approach, with an instinct to automate or document recurring tasks.
Proven trustworthiness with sensitive information (payroll, equity, banking) and comfort with full internal access.
Ability to work on-site in San Francisco 5 days per week, with flexibility for 6 days during crunch times.

Skills

Business operations
Chief of staff
Operations management
Finance operations
Billing
Renewals
Monthly reporting
Expense management
Company metrics
KPIs
Vendor management
Supplier management
Purchase orders
People operations
Payroll
Benefits administration
Onboarding
Equity administration
HR compliance
Facilities management
Office operations
Lease management
Insurance management
Project management
Relationship management
Meeting coordination
Event planning
Legal support
Fundraising support
Recruiter coordination
Applicant pipeline management
System automation
Process documentation
Import/supply chain logistics
AI tools
Mandarin (written and spoken)

Location

San Francisco

Work Type

On-site

Experience Level

5+ years

Benefits

Benefits

About the Company

Gradient Robotics