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About the Role

This role is a 12-month fixed-term contract for a Senior Manager - Operational Risk Mastery within Medibank’s Group Risk & Compliance team. The position involves leading critical risk management uplift initiatives across the enterprise, strengthening risk capability, enhancing governance frameworks, and embedding a proactive risk and compliance culture. The role offers an opportunity to influence enterprise-wide risk practices, modernize key risk frameworks, drive GRC system enhancements, and partner with senior leaders.

Responsibilities

Lead the design, modernisation and implementation of enterprise risk framework components, including Risk Profiling, Emerging Risk, Incident Management and Issue Management.
Drive the consistent adoption of scalable risk processes, leveraging modern risk tools, data-driven insights and continuous improvement practices.
Develop and maintain contemporary guidance materials, templates and standards that support effective risk management across the organisation.
Support the development and implementation of Medibank’s strategic GRC system solution, including business requirements documentation and data governance processes.
Establish approaches for integrating risk data into a single source of truth, improving data quality and risk reporting capabilities.
Identify, develop and implement risk and compliance coaching, training and capability uplift initiatives across the business.
Build strong relationships with senior stakeholders while contributing to the successful delivery of regulatory uplift objectives.

Requirements

7+ years’ experience in enterprise risk management and policy development within the Australian Financial Services industry.
Proven ability to shape and drive a strong risk culture within a large, regulated organisation.
Strong knowledge of APRA standards and CPS220 requirements, with demonstrated experience delivering risk uplift initiatives.
Exceptional stakeholder engagement, communication and influencing skills, with the ability to work effectively across all organisational levels.
Strong analytical capability with experience interpreting and presenting complex technical information.
A results-driven mindset, able to thrive in a fast-paced, initiative-led environment and deliver to agreed timeframes.
Demonstrated integrity, sound judgement and a genuine commitment to effective risk management.
Strategic thinking, commercial acumen and the ability to drive innovative approaches to operational risk management.

Location

Sydney
Melbourne
Remote (East Coast)

Work Type

12-month fixed-term contract

Experience Level

Senior Manager

Benefits

Flexible working
Connection
Personal development
Health and wellbeing

About the Company

Medibank strives to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.
Medibank is reinventing work, believing happy, healthy people make great teams.
Medibank is committed to fostering a workplace where work doesn't feel like work, allowing employees to shape when and where they work to have more impact.

Equal Opportunity

Medibank believes in everyone's potential and strives to make Medibank inclusive for all because different perspectives make us better.
Encourages applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.
Offers adjustments or alternative formats at any stage of the recruitment or employment journey.