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About the Role

Manage a portfolio of established accounts in the Austin market, grow relationships across Ryder's full suite of Fleet Management Services, and be rewarded with uncapped commission potential on top of a strong base salary. This is a total target compensation opportunity of roughly $73,000–$80,000 in year one, with real, measurable earning growth as your book of business grows.

Responsibilities

• Maintain regular and consistent contact with customers to meet customer requirements.
• Develop sales penetration plan.
• Segment account base by opportunity for growth and potential for risk.
• Present Ryder services and capabilities.
• Develop relationships with all customer buying influences.
• Develop complete understanding of customers business, goals and objectives.
• Work with RIL to develop opportunities for the application of those services as appropriate.
• Serve as facilitator between customer and Ryder departments or Ryder vendors.
• Ensure contracted services are delivered to customer.
• Orchestrate the development of a productive working relationship with the customer.
• Maintain appropriate customer contact.
• Understand and manage customer satisfaction perception.
• Conduct regularly scheduled customer reviews.
• Monitor CSI results by account.
• Develop knowledge base of competitive alternatives.
• Contribute to an effective transition of accounts sold.
• Proactively anticipate problems through continuous dialogue with customer & Ryder staff.
• Supply customer with information regarding operational performance.
• Learn customers business & operations.
• Training and improvement of sales skills, industry knowledge and personal growth needs.
• Performs other duties as assigned.

Requirements

• Bachelor's degree required in Business, Marketing, Transportation or equivalent experience
• Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required

Skills

• Problem solving skills
• Strong verbal and written communication skills
• Effective interpersonal skills
• Ability to analyze and interpret financial data
• Ability to leverage customers financial data to determine needs and solutions match
• Ability to work within various geographic and demographic environments
• Ability to guide, engage, and impart knowledge to others
• Willingness and ability to work with and mentor new sales employees
• Ability to work independently and as a member of a team
• Ability to work in team concept while holding self fully accountable
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Location

• Austin, TX & surrounding areas

Work Type

• Outside Sales
• Full-time

Experience Level

• Five (5) years or more demonstrated consecutive sales and customer relationship management experience

Education Level

• Bachelor's degree in Business, Marketing, Transportation or equivalent experience

Salary/Compensations

• $58,000–$60,000 base salary + average $15,000–$20,000 in first-year commission
• Total target compensation opportunity of roughly $73,000–$80,000 in year one
• Minimum Pay Range: $58,000 + Uncapped Commission
• Maximum Pay Range: $85,000 with Commission

Benefits

• Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan

About the Company

• Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day.
• When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

Equal Opportunity

• Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
• All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.