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About the Role

We are looking for a strategic and customer-focused Product Manager to join our Diagnostic Products and Solutions team on an 18-month contract. This hybrid role can be based in Toronto, ON or Burnaby, BC, offering the opportunity to collaborate with cross-functional teams while helping shape the future of diagnostic products and services across Canada. In this role, you'll develop and execute product strategies that drive growth across your portfolio, leading new product, service, and program launches from concept through implementation and ongoing optimization. You'll work closely with Sales, Marketing, Finance, IT, Operations, Medical, and Business Intelligence to bring innovative solutions to market while using customer insights and market intelligence to inform business decisions and identify new opportunities. You'll play a key role in translating the voice of the customer into actionable strategies, supporting business growth through strong product management, cross-functional collaboration, and data-driven decision-making.

Responsibilities

Develop short- and long-term product strategies informed by customer insights, market intelligence, business priorities, and industry trends.
Lead the planning, launch, implementation, and ongoing optimization of products, services, and programs within your portfolio.
Develop business and product plans that support growth, customer adoption, and financial objectives.
Design product strategies and tailored solutions that address evolving market and customer needs.
Partner with Sales, Marketing, Finance, IT, Operations, Medical, and Business Intelligence teams to successfully deliver product initiatives and improve operational effectiveness.
Lead end-to-end product execution, including requirements gathering, project planning, implementation, launch, and post-launch evaluation.
Manage project timelines, milestones, dependencies, risks, and stakeholder communications to ensure successful delivery.
Develop sales enablement tools, presentations, and product resources while providing product training and ongoing support to internal teams.
Build and maintain strong relationships with customers, healthcare providers, sales teams, and Key Opinion Leaders (KOLs).
Monitor market trends, competitive activity, regulatory requirements, reimbursement pathways, and developments within assigned therapeutic areas.
Gather and translate customer feedback and market insights into actionable recommendations that enhance products, services, and customer experience.
Clearly articulate the value of LifeLabs' products and services and identify opportunities for continued portfolio growth.

Requirements

At least 5 years of product management experience within healthcare, diagnostics, life sciences, or a related industry.
Experience leading product, service, or program launches from strategy through execution.
Strong business and financial acumen with the ability to develop growth strategies and evaluate business opportunities.
Experience using market research, customer insights, and data analytics to inform product decisions.
Proven ability to build strong relationships with stakeholders, customers, and Key Opinion Leaders (KOLs).
Excellent project management, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously.
Strong analytical, problem-solving, and decision-making abilities.
Excellent written, verbal, and presentation skills.
Collaborative mindset with the ability to influence and work effectively across cross-functional teams.
Proficiency with Microsoft Excel and PowerPoint.
Sales experience within diagnostics or healthcare is considered an asset.

Skills

Product Management
Healthcare
Diagnostics
Life Sciences
Product Strategy
Portfolio Management
Market Intelligence
Business Planning
Customer Insights
Market Research
Data Analytics
Stakeholder Management
Project Management
Organizational Skills
Prioritization Skills
Analytical Skills
Problem-Solving
Decision-Making
Written Communication
Verbal Communication
Presentation Skills
Cross-functional Collaboration
Influencing
Microsoft Excel
Microsoft PowerPoint

Location

Toronto, ON
Burnaby, BC

Work Type

Hybrid
Contract

Experience Level

5+ years of product management experience

Education Level

University degree in Business, Science, Healthcare, or a related field.

Salary/Compensations

$96,255 - $122,727 CAD annually

Benefits

Resources, opportunities, and a collaborative and supportive environment.
Accommodations available by request for candidates taking part in all aspects of the recruitment and selection process.

About the Company

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease.
We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach.
As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve.
We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

Equal Opportunity

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.