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About the Role

Flexport Capital is seeking a Portfolio Manager to own the full lifecycle of the Capital customer base. This senior commercial leadership role involves setting strategy, building systems, and managing a team of Account Managers to grow exposures, ensure retention, and handle collections. You will serve as the primary executive relationship owner for the portfolio's most complex and highest-value accounts and partner with Credit, Product, Legal, and senior leadership to shape the evolution of Flexport Capital.

Responsibilities

Ownership of North American Flexport Capital clients, including C-suite engagement and serving as customers' internal Flexport advocate.
Drive revenue growth for current Capital products and identify at-risk accounts.
Conduct quarterly business reviews.
Maximize revenue per customer by identifying opportunities for credit line increases, utilization improvement, and cross-selling additional Capital products.
Utilize Flexport's supply chain data (shipment patterns, volume spikes, transit times, commercial invoice data) to identify timely, targeted actions for sustainable growth.
Serve as the frontline commercial intelligence for the credit and risk team, reviewing financial health, repayment behavior, shipment data, and market conditions.
Flag early warning signals and partner with credit to drive appropriate actions.
Build trusted, senior-level relationships with customer executives (CFOs, Finance Directors, Founders, CEOs), positioning Flexport Capital as a strategic working capital partner.
Collaborate cross-functionally with other Flexport teams to identify growth opportunities and develop bundled freight-capital propositions.
Align on account strategy with internal teams.
Contribute to the team's growth playbook by surfacing insights from client conversations to inform product, pricing, and go-to-market decisions.

Requirements

7+ years of experience in commercial finance, fintech lending, specialty finance, or a related field.
At least 2 years of experience managing a team.
Demonstrated ability to manage a complex, multi-product lending portfolio with accountability for revenue, retention, and credit health outcomes.
Fluency in working capital structures, covenant compliance, lien priority, UCC filings, collections, and workout mechanics.
Ability to lead enforcement conversations and make judgment calls on distressed accounts.
Strong commercial instincts with a track record of driving upsell, cross-sell, and expansion revenue.
Excellent communication and executive presence to build senior relationships and navigate difficult conversations.
Proven ability to build systems and playbooks from scratch, drive team adoption, and iterate based on results.
Proficiency in Salesforce, Claude, and other data tools.
Ability to design dashboards and reporting frameworks for portfolio health and team performance.

Skills

Commercial finance
Fintech lending
Specialty finance
Team management
Portfolio management
Revenue growth
Client retention
Collections
Credit analysis
Financial analysis
Working capital structures
Covenant compliance
Lien priority
UCC filings
Workout mechanics
Salesforce
Claude
Data analysis
Dashboard design
Reporting frameworks

Location

Onsite

Work Type

Full-time

Experience Level

Senior
7+ years
2+ years management experience

Salary/Compensations

$120,000—$150,000 USD

Benefits

Bonus
Equity
Comprehensive benefit offerings
Medical
Dental
Flexible time off

About the Company

At Flexport, we believe global trade can move the human race forward. Our mission is to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people.
Companies of all sizes use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world.
We are proud to have the support of the best investors in the game who believe in our mission, solutions and people.
Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Equal Opportunity

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.