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About the Role

The SEO Account Director is responsible for the success of a portfolio of client accounts and for building the team that delivers this success. This role is crucial for client outcomes, team development, and business growth, directly impacting the growth of JDM's SEO practice.

Responsibilities

• Own the results of directly managed accounts and all accounts on the team.
• Drive organic search impact through advanced SEO strategies, including Video SEO, structured data optimization, off-page partnership development, and content marketing strategy.
• Set strategic direction and prioritization across the portfolio, adapting to client goals and search landscape changes.
• Provide insights and perspective on support accounts for the broader team.
• Ensure all accounts in the portfolio have a clear strategy and are trending toward their goals.
• Maintain strong, trusted relationships with clients for both directly managed and team accounts.
• Serve as the senior escalation point for account issues, resolving them before they impact the relationship.
• Connect SEO performance to client business outcomes.
• Represent JDM's quality standards in all client interactions.
• Manage and develop the entire SEO team, including training, buy-in, and retention.
• Coach team members on strategic thinking and client management, beyond task execution.
• Assist in hiring and team building as JDM grows.
• Ensure the team is retained, developing, and delivering at JDM's quality bar.
• Participate in sales, audits, onboarding, hiring, and content initiatives.
• Support new business efforts with compelling SEO perspectives in pitches and audits.
• Ensure smooth onboarding for new accounts to set them up for long-term success.
• Contribute to JDM's marketing presence and thought leadership.
• Drive new strategy, skills development, and learning across the SEO team.
• Stay updated on algorithm changes, industry shifts, and emerging SEO practices.
• Develop repeatable approaches from new knowledge for team-wide implementation.
• Enhance JDM's SEO offering through improved strategies, skills, and results.

Requirements

• 10+ years of experience in SEO with expertise across a wide range of SEO strategies.
• 6+ years of experience managing and developing a team.
• 8+ years in a client-facing digital marketing role.
• Strong written and verbal communication skills, with a track record of clear, concise, and timely communication.
• Strong people skills, including active listening with empathy.
• An analytical mindset to interpret account and team data and determine next steps.
• Must be located within the US.

Skills

• SEO
• Video SEO
• Structured data optimization
• Off-page partnership development
• Content marketing strategy
• Client relationship management
• Team leadership
• Team development
• Strategic thinking
• Client management
• Sales support
• Audits
• Onboarding
• Hiring
• Content creation
• Thought leadership
• Innovation
• Algorithm analysis
• Industry trend analysis
• Content marketing
• Professional writing
• Paid media
• CRO
• Organic social
• Email marketing
• Cross-team collaboration
• Remote work

Location

• Remote
• US

Work Type

• Remote-first
• Remote-always
• Flexible working hours

Experience Level

• 10+ years of experience in SEO
• 6+ years of experience managing and developing a team
• 8+ years in a client-facing digital marketing role

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• HSA
• FSA
• Dependent care FSA
• 401k with company matching
• Yearly professional development stipend
• Flexible PTO
• Monthly WFH stipend
• Company-provided laptop
• Equipment stipend for home office
• Parental leave (12 weeks: 3 paid, 9 unpaid)
• 529 College Savings Plan
• Birthday surprises
• Workiversary surprises

About the Company

• Jordan Digital Marketing is a remote-first, remote-always digital marketing agency.
• Specializes in paid media, SEO, and content marketing for startups and high-growth companies across B2B and B2C.
• Mission is to deliver best-in-class performance and act as a true extension of clients’ in-house teams.

Equal Opportunity

• Values diversity & inclusion in hiring and culture.
• Team is majority female and represents many ethnicities.
• Encourages applications from candidates from diverse backgrounds.