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About the Role

The (Senior) Director of Project Delivery is a senior leadership role responsible for the line management, development, and performance of the Project Management team. This includes oversight of Project Directors, Project Managers, and Project Specialists, focusing on team leadership, resource planning, project oversight, continuous improvement, and client engagement. The role ensures successful project delivery through effective people management, operational excellence, and process innovation, including coaching, mentoring, and strategic guidance. The Director may also assume a billable Project Director role when required, accountable for full Project Director responsibilities.

Responsibilities

Lead and develop a high-performing Project Management team.
Recruit, onboard, coach and retain skilled project management professionals.
Manage performance and development through regular feedback, reviews, and clear career pathways.
Maintain up-to-date training and development plans for all direct reports.
Create a supportive and collaborative team culture aligned with Emerald Clinical values.
Allocate resources effectively based on project needs, staff development, and business priorities.
Monitor and report on team performance metrics, workload, and development goals.
Oversee the delivery of all projects, ensuring quality, budget, timelines, and compliance standards are consistently met.
Support transition from contract award to delivery, ensuring effective initiation and handover to operational teams.
Assist project teams in identifying and resolving delivery challenges.
Ensure the appropriate allocation of internal and external resources to maximise efficiency and delivery success.
Provide strategic oversight and act as escalation point for complex or high-risk projects.
Temporarily assume the role of Project Director for assigned projects, including full accountability for project delivery, sponsor engagement, financial management, and coordination of cross-functional teams.
Lead the operational delivery of assigned projects across their full lifecycle.
Serve as the main client contact and escalation point.
Ensure effective financial, operational, and timeline management across assigned studies.
Lead cross-functional team coordination and sponsor communications.
Identify risks and manage mitigation plans.
Ensure compliance with all applicable SOPs, GCP guidelines, and regulatory requirements.
Act as a senior contact point for clients across the portfolio.
Manage escalations effectively, ensuring client satisfaction and timely resolution of issues.
Participate in client governance meetings, operational reviews, and executive steering committees as required.
Build strong, trust-based relationships with clients to encourage long-term collaboration and repeat business.
Work closely with the Business Development team to contribute to RFPs, budget estimates, proposals, and bid defences.
Support strategic planning for new projects, resourcing, and delivery models.
Represent Emerald Clinical in meetings with prospective clients as a subject matter expert for project delivery.
Lead or participate in cross-functional initiatives to drive operational improvement and efficiency.
Contribute to the development, standardisation, and implementation of best practices, SOPs, templates, and tools.
Promote a culture of continuous improvement, innovation, and accountability within the team.
Ensure consistent application of project management methodology across the portfolio.
Ensure team adherence to ICH-GCP, regulatory requirements, Emerald Clinical SOPs, and client-specific procedures.
Collaborate with Clinical Operations and Quality teams to address and resolve audit findings.
Support risk management strategies and promote a proactive approach to quality and compliance.
Maintain audit-readiness across all project delivery activities.
Support department-level financial planning and budget management.
Work with Project Directors and Managers to manage project financials, track scope changes, and maintain profitability.
Review project forecasts, revenue, margins, and utilisation regularly.
Ensure accurate financial reporting and timely escalation of risks or deviations.

Requirements

Bachelor’s degree or higher in life sciences, healthcare, or a related field.
Minimum 10 years' experience in clinical research, with significant exposure to clinical trials.
Must have direct experience in Renal or Oncology studies and be able to demonstrate relevant therapeutic area knowledge.
At least 5 years in a senior project management or line management role within a CRO or sponsor organisation.
Proven ability to lead, coach, and develop cross-functional teams.
Solid financial acumen and experience with project budgeting and forecasting.
Excellent communication, problem-solving and stakeholder engagement skills.
Strong working knowledge of Microsoft Office and clinical trial management systems (CTMS).

Skills

Project Management
Line Management
Resource Planning
Client Engagement
Process Innovation
Coaching
Mentoring
Strategic Guidance
Compliance
Business Development Support
RFP Contribution
Budget Estimation
Proposal Development
Bid Defence
Operational Improvement
Best Practice Implementation
SOP Development
Template Creation
Tool Implementation
Continuous Improvement
Innovation
Accountability
Project Management Methodology
ICH-GCP Adherence
Regulatory Requirement Adherence
Client-Specific Procedure Adherence
Audit Finding Resolution
Risk Management
Quality Management
Financial Planning
Budget Management
Scope Change Management
Profitability Management
Financial Reporting
Microsoft Office Proficiency
Clinical Trial Management Systems (CTMS) Proficiency

Location

Remote
Hybrid

Work Type

Hybrid
Remote
Full-time

Experience Level

Senior
Director

Education Level

Bachelor's degree or higher

Benefits

Competitive Compensation
Flexibility
Hybrid or remote working arrangements
Career Growth
Learning opportunities
Global network of scientific leaders
Employee Wellbeing programs
Work-life balance initiatives
Health programs
Team connection initiatives
Global engagement surveys
Recognition programs
Team-building events
Global Opportunities

About the Company

Emerald Clinical Trials is a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region.
Dedicated to advancing clinical research through scientific expertise and operational excellence.
Supports biopharmaceutical, medical device, and diagnostic customers across all trial phases.
Therapeutic expertise spans renal, cardiometabolic, and oncology.
Combines global reach with local knowledge, working closely with local communities to ensure diverse patient recruitment.
Prioritizes people to deliver better engagement, more accurate data, and faster results.

Equal Opportunity

We are an equal-opportunity employer and encourage applications from all qualified candidates.