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About the Role
The Consumer Insights Senior Manager will lead research projects from design to final deliverables, supporting Publicis agency clients within the Epsilon research team. This role focuses on delivering high-quality research, primarily for the US market, and contributes to business growth by managing the full project cycle, including methodology design, questionnaire development, and client presentations.
Responsibilities
- Lead primary research studies through the research project cycle, including scoping, research design, and proposal development.
- Design questionnaires to align with learning goals.
- Lead analysis and reporting.
- Finalize results and key conclusions into client presentations.
- Liaise and communicate with clients, internal teams, and partners.
- Support the CI Coordinator/Programmer on project execution tasks such as survey testing and monitoring fieldwork.
- Coordinate project timelines and deliverables with team members, managing concurrent tasks from multiple projects.
- Assist with department tracking and process evolution.
- Ensure privacy and consumer data are handled per business needs.
- Undertake other projects as time permits.
Requirements
- 7 to 10 years of experience in consumer quantitative research survey design, analysis, and reporting.
- Strong organization and project management skills.
- Excellent attention to detail, accuracy, and problem-solving abilities.
- Experience working with cross-functional teams.
- Excellent written and oral communication skills.
- Proactive working style with flexibility to shift priorities.
- Strong skills with Excel and PPT for analysis and reporting.
- Ability to learn quickly and take initiative.
Skills
- Consumer quantitative research
- Survey design
- Analysis
- Reporting
- Project management
- Excel
- PPT
- Qualtrics (asset)
Location
- US market
Work Type
- Full-time
Experience Level
- Senior Manager
- 7-10 years
Education Level
- Education/training in market research
Salary/Compensations
- CAD $90,700-$129,500 per year
Benefits
- Paid Time Off Policy (PTO)
- 12 paid holidays
- Paid sick time
- Parental/new child benefits
- Comprehensive health coverage
- Retirement plan with company match
- Professional development
- Employee recognition
- Charitable donation matching
- Employee assistance program
- Health awareness benefits
About the Company
- Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem.
- Epsilon provides marketers from the world’s leading brands the data, technology and services they need to engage consumers.
- Epsilon processes 400+ billion consumer actions each day using advanced AI and holds many patents of proprietary technology.
- Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.
- Epsilon is a global company with more than 9,000 employees around the world.
- Company pillars include People centricity, Collaboration, Growth, Innovation, and Flexibility.
- Company values include: Act with integrity, Work together to win together, Innovate with purpose, Respect all voices, Empower with accountability.
Equal Opportunity
- Epsilon is an Equal Opportunity Employer.
- Epsilon does not discriminate against applicants or employees in relation to all employment decisions, including hiring, based on actual or perceived race, age, sex or gender (including pregnancy), marital status, ethnic origin, ancestry, citizenship, disability, creed, colour, sexual orientation, gender identity or expression, or any other characteristic protected by applicable human rights legislation.
- Epsilon also prohibits harassment of applicants and employees based on any of these protected human rights grounds.
- Epsilon is committed to providing applicants with an inclusive, barrier-free and accessible workplace.
- Should an applicant require accommodation during the recruitment process, for example as a result of a disability, please contact PublicisFAQs@epsilon.com.