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About the Role

LCRA is seeking a Public Safety Dispatcher to join their team. This role focuses on dispatching internal resources, security monitoring, and sending critical incident notifications. Unlike typical 911 centers, this position does not handle domestic calls or EMD. The role operates on 12-hour shifts with a fair rotation system and offers opportunities for purpose-driven work with outstanding benefits and training.

Responsibilities

Dispatch Law Enforcement personnel.
Answer radio traffic, and non-emergency and emergency phone lines.
Monitor various security cameras and alarm systems.
Send notifications to LCRA employees about critical incidents.

Requirements

Ability to obtain and maintain the Texas Commission on Law Enforcement (TCOLE) Basic Telecommunicator license.
Ability to obtain and maintain Department of Public Safety Texas Law Enforcement Telecommunications System (TLETS) certification.
Ability to obtain and maintain Texas Crime Information Center/National Crime Information Center (TCIC/NCIC) Full Access Operator certification.
Two or more years of experience in the operation of currently relevant security systems and public safety dispatch/communications or other relevant experience.
One or more years LCRA Public Safety experience.
Current certification in Basic First Aid, CPR, and AED.
Driver's license.
Commercial Driver's License (CDL) required only for operation of Mobile Command Post.
Must pass the CJIS fingerprint-based background investigation according to the State of Texas standards.
Must remain current with all CJIS training requirements.

Skills

Experience in law enforcement dispatching.
TCOLE telecommunicator license.

Location

LCRA

Work Type

Full-time
12-hour shifts

Experience Level

Two or more years of experience
One or more years LCRA Public Safety experience

Benefits

Healthcare
Wellness
Time off

About the Company

LCRA is an organization with a mission to help secure critical infrastructure and enforce laws on the waterways and lands of the LCRA.

Equal Opportunity

LCRA provides equal employment opportunities and a work environment free of discrimination and harassment.
All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.
LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities.
Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources (512) 578-4004 or email lcra.benefits@lcra.org.
Reasonable accommodations will be determined on a case-by-case basis.