About the Role
We're looking for a Sales Manager to lead our Mid-Market team of 5+ Account Executives, with room to grow as we scale. You'll be responsible for developing your reps, running a disciplined sales process, and driving consistent new business results. This is a management role for someone who leads from the front, building the culture, coaching the team, and owning the number.
Responsibilities
- Manage and develop a team of Mid-Market Account Executives toward consistent quota attainment across a $5–8M new business target
- Run weekly 1:1s, pipeline reviews, and deal coaching sessions focused on rep skill development within a B2B SaaS sales motion
- Own team forecast accuracy and pipeline health within a structured B2B SaaS sales process
- Analyze performance data to identify gaps in conversion, messaging, and execution
- Build structured call coaching and onboarding programs that accelerate rep ramp and productivity in a B2B SaaS mid-market environment
- Embed AI tools into the team's daily workflow, from prospect research and outreach to call prep, deal coaching, and pipeline management
- Build and maintain AI-assisted playbooks, prompt libraries, and coaching workflows that become a repeatable edge for the team
- Recruit and interview AE candidates as the team grows
Requirements
- 3+ years managing a quota-carrying B2B SaaS sales team with direct responsibility for $5–8M+ in new business revenue
- A proven track record of developing reps — not just managing top performers, but building them
- Experience coaching and scaling a B2B SaaS sales motion, including pipeline generation, discovery, multi-threading, forecasting, and deal execution
- Fluency in a structured sales methodology and the ability to coach to it in real deals
- Hands-on experience with AI tools in a sales context
- Strong communicator and coach — direct, trusted, and able to hold a high bar with empathy
- Comfortable building in a fast-moving, early-stage environment
- B2B SaaS sales leadership experience
- Background in restaurants, fitness, or multi-unit operations is a strong plus
- All final candidates will be required to successfully complete a background check prior to employment
Skills
- AI tools in a sales context
- Sales methodology
- Pipeline generation
- Discovery
- Multi-threading
- Forecasting
- Deal execution
- Call coaching
- Onboarding
- Prompt libraries
- Coaching workflows
Location
- NYC
Work Type
- Hybrid
Experience Level
- 3+ years managing a quota-carrying B2B SaaS sales team
Salary/Compensations
- $140,000-$190,000 OTE
Benefits
- 4 weeks paid time off
- 14 weeks paid parental
- Full Medical, Dental, and Vision
- FSA and Commuter benefits
- Yearly wellness stipend
- Mobile phone stipend
About the Company
- Opus is the first training platform purpose-built to train and engage frontline teams.
- Our customers use Opus to reach a workforce that is multi-lingual, multi-generational, and away from a computer all day.
- We are a team of service industry veterans and technology professionals.
- We are passionate about creating simple, accessible technology that helps businesses with a deskless workforce create a world where everyone has a good job.
