Manager, Software Engineering at GoFundMe | United States | Rezi

Manager, Software Engineering at GoFundMe

Manager, Software Engineering

GoFundMe · United States

3 weeks ago

Manager, Software Engineering

GoFundMe · United States

a month ago
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About the Role

Lead the engineering team responsible for the systems and platform that power critical integrations across GoFundMe. Shape the technical direction of our Integrations Platform while leading a talented team that builds and operates Public APIs, Webhooks, Salesforce integrations, and strategic integration solutions. This is a highly collaborative leadership role combining people leadership, technical strategy, and hands-on engineering to build reliable, scalable integration experiences.

Responsibilities

  • Lead, grow, and support a team of ~5-8 software engineers building and operating the Integrations Platform, fostering a high-performing, inclusive, and collaborative environment.
  • Own delivery and execution of the integrations roadmap, balancing partner needs, new platform capabilities, reliability work, and technical debt.
  • Operate as a player-coach, staying hands-on in architecture reviews, technical proposals, and design documents, and prototyping where it adds the most leverage.
  • Partner closely with Senior ICs to set technical direction, drive architectural alignment, and hold a high bar for engineering quality and operational excellence.
  • Recruit, hire, and onboard exceptional engineers, and develop them through regular 1:1s, actionable feedback, growth plans, and performance management.
  • Guide the team through the incremental migration to the next-generation integrations platform, managing scope, risk, phased cutovers, and rollback strategies without disrupting customers or nonprofit partners.
  • Drive operational excellence for correctness-critical systems, including healthy on-call practices, SLO-based monitoring, incident response, and blameless retrospectives.
  • Collaborate closely with Product, Design, Go-to-Market, Customer Success, and other engineering teams to deliver seamless integration experiences.
  • Partner directly with customers and external technology partners to troubleshoot complex integration challenges and deliver effective solutions.
  • Champion AI-assisted software development practices using tools such as Claude Code, Cursor, and GitHub Copilot by supporting repository conventions, review discipline, and engineering guardrails.
  • Represent the team's work, priorities, and needs to engineering leadership and the broader organization.

Requirements

  • Experience leading and growing software engineering teams as a people manager, backed by a strong hands-on engineering background as an IC.
  • Credible technical partner able to engage deeply in design and architecture discussions for backend, distributed, and event-driven systems, and to coach engineers on technical decisions.
  • Familiarity with the technologies underpinning modern integration platforms, such as TypeScript/Node.js, APIs and webhooks, message-driven architectures, and AWS services (e.g., Lambda, SQS, SNS, DynamoDB, ECS, API Gateway).
  • Track record of recruiting, hiring, developing, and retaining strong engineers, and of building healthy, motivated teams.
  • Proven ability to deliver complex platform or backend projects, managing scope, risk, and stakeholders across teams.
  • Experience partnering cross-functionally with Product, Design, Customer Success, Sales, and external partners to deliver customer-focused solutions.
  • Comfort with correctness-critical distributed systems concepts, including idempotency, reliable event processing, and safe, phased production migrations.
  • Strong communication and collaboration skills, a product-minded approach, and a passion for mentoring engineers and solving complex technical challenges.
  • Experience driving operational excellence, including on-call health, observability, and incident management.
  • Experience managing teams that build integrations, platforms, public/private APIs, or developer-facing services.
  • Experience integrating with Salesforce, particularly nonprofit-focused products including NPC, NPSP, or Experience Cloud, and understanding of CRM ecosystems and the nonprofit or fundraising technology space.
  • Familiarity with durable execution or workflow orchestration technologies such as Temporal or Cadence.
  • Experience leading teams through re-platforming or large-scale migrations while operating legacy and modern systems simultaneously.
  • Familiarity with iPaaS platforms such as Zapier or Workato, and with PHP/Laravel environments.
  • Experience establishing conventions and verification practices that enable AI coding agents to contribute safely at scale.

Skills

  • TypeScript/Node.js
  • APIs
  • Webhooks
  • Message-driven architectures
  • AWS services (Lambda, SQS, SNS, DynamoDB, ECS, API Gateway)
  • Salesforce integration
  • Temporal
  • Cadence
  • iPaaS platforms (Zapier, Workato)
  • PHP/Laravel
  • AI-assisted software development

Location

  • San Francisco Bay Area

Work Type

  • Hybrid (3x a week in-office)

Experience Level

  • Manager
  • People Manager
  • Hands-on Engineering Background

Salary/Compensations

  • $219,000–$329,000

Benefits

  • Equity
  • Competitive pay
  • Comprehensive healthcare benefits
  • Financial assistance for hybrid work
  • Financial assistance for family planning
  • Generous parental leave
  • Flexible time-off policies
  • Mental health and wellness resources
  • Learning, development, and recognition programs
  • Volunteering program

About the Company

  • GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other.
  • By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other.
  • Together, our community has raised more than $40 billion since 2010.
  • We are proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change.
  • Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.
  • We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.

Equal Opportunity

  • GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.
  • We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.