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About the Role

The security officer provides security and assistance to residents and visitors entering or exiting the building. Ensures safety and general well-being of staff, residents and building mechanicals.

Responsibilities

• Greets and assists residents and visitors as they enter and leave the building.
• Answers and directs all incoming calls in a professional manner.
• Screens visitors as they enter the building, asks visitors to sign in and notifies residents or employees of their arrival, and has employees without a Valley Manor ID sign in.
• Performs thorough security and safety rounds of both Valley Manor and Assisted Living every two to four hours, based on established schedules.
• Reports any irregularities or issues to Executive Director or Security Team Leader, and creates incident reports to be distributed to Security Team Leader, Executive Director, and the Operations Manager.
• Monitors security cameras for any irregularities in and around facility grounds.
• Ensures all exterior main entrances and emergency exits are clear of snow and ice. Puts down salt at employee walkway ramps, steps to assisted living, glass door Gallery B stair exit, and main entrance, portico as needed.
• Locks down elevators on 1st floor and notifies fire department in the event of an alarm.
• Notifies police in the event of theft, break in, or suspicious behavior reported by staff or residents, or observed in person, or viewed on surveillance cameras.
• Respond to emergency situations. Administers emergency first aid to the resident and or/calls 911 if the situation warrants it.
• Ensures office and storage areas are secure and brings any safety concerns to the Security Team Leader’s attention.
• Responds according to policy and procedures to any and all health call alerts that come into the front desk.
• Logs any departures and returns in notebook and also notes on incident report.
• Observes staff entering and leaving facility at shift change. Escorts staff to vehicles as requested.
• Receives and creates complete work orders for residents and posts for maintenance.
• Notifies on-call maintenance personnel and contains and controls, if possible, emergency building maintenance issues as they arise.
• Logs in packages and notifies and/or delivers them in a timely manner to residents and internal departments as needed.
• Directs and assists residents with daily and upcoming events sign-up sheets.
• Takes guest room reservations and records information for daytime staff to properly bill for services.
• On short notice, alerts housekeeping of new occupancies.
• Calls residents that did not come down to dinner off of the list that food service provides.
• Informs pertinent staff and documents when residents are sent to the hospital or are deceased.
• Assists residents and visitors with parking needs.
• Assist and transport residents to and from outside appointments safely, comfortably and in a timely fashion.
• Transport residents in ESLC vehicles, including but not limited to 14 passenger bus with wheelchair lift.
• Observe speed limits and safe driving practices 100% of the time.

Requirements

• One to two years experience in the security field.
• Must possess a minimum of a high school diploma.
• Must have current CPR and first aid certification.
• Must possess valid New York State driver’s license with a clean driving record for use of ESLC vehicle to conduct company business.
• Ability to function with minimal supervision.
• Be of good physical and mental health.
• Ability to cope with stressful situations.
• Must have the ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors and general public.
• Performing duties of this job requires occasional walking and standing in and around the reception area, and lobby.
• Must be able to occasionally lift loads of 30 pounds without assistance.
• The ability to sit for prolonged periods of time, talk, and hear is required.
• Specific vision abilities required by this job include close vision, distant vision, peripheral vision, color vision and the ability to adjust focus.

Work Type

• Per Diem
• Evenings
• Overnights
• Weekends

Experience Level

• One to two years experience in the security field

Education Level

• High school diploma

Salary/Compensations

• $17.65/hour + Shift Differentials

About the Company

• We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs.
• We are committed to meeting each individual’s needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge… Life. Inspired Every Day.

Equal Opportunity

• Episcopal SeniorLife Communities is an Equal Opportunity Employer.