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About the Role

An opportunity has arisen for a Portfolio Management Analyst to join the Enterprise Technology team. You will support, enable, and track the successful delivery of change and BAU portfolios, working closely with Project Managers and Delivery teams. You will ensure all aspects of the portfolio are effectively tracked and reported to the CTO and the Enterprise Technology Leadership Team. You will be required to constantly find improvements for portfolio processes, the change management tool, the wider change delivery framework, and interactions with Technology teams and the business.

Responsibilities

Participate in portfolio planning and reforecasting processes, including budgets, benefits, prioritization, timelines, and resource modeling, and communicate results to stakeholders.
Work with delivery and finance teams to build robust business cases, including costs and benefits, and ensure they are updated by delivery teams.
Maintain the portfolio roadmap, track portfolio maturity, attend portfolio meetings, and prepare necessary documentation.
Resolve recharge queries for the team and be aware of the impact of the current portfolio on wider Technology and other business units/departments.
Track and report on resourcing across the department and advise on utilization.
Co-ordinate, contribute to, check, and submit QCR packs or required reports by the Group deadline.
Provide statistics for the QBR or relevant forum.
Fulfill CIO requests for information.
Maintain awareness and understanding of all active change and BAU initiatives within the portfolio.
Attend and support relevant change meetings, especially those flagged as red or amber, and at key milestones.
Ensure tracking and reporting of the realization of benefits.
Ensure blended rates are recalculated and updated in the change tool.
Support the Enterprise Technology change and LT team to raise Purchase Orders and ensure best practice for their creation and management.
Validate reports issued by the Finance team for accruals within Marketplace.
Ensure monthly reconciliation of Oracle and change tool actuals.
Validate the corporate dashboard for Oracle actuals with the finance partner.
Support the GES change team and EPM team in using the recharge process.
Highlight costs in Oracle not assigned to relevant change and work with the Portfolio Manager and finance partner to assign them.
Explain, negotiate, and agree on change methodology and governance to embed best practice across the change team.
Develop knowledge management for future change from past deliveries.
Act as a Subject Matter Expert in the tools used to manage change and serve as the point of reference for platform queries, issues, and training.
Recommend improvements and participate in testing functionality enhancements for change management tools.
Carry out local data remediation and maintenance of the tools to meet team needs.
Utilize various tools to provide first-class communication to stakeholders on releases, changes to governance standards, or framework.
Enhance and maintain governance for portfolio delivery to ensure compliance with agreed standards.
Escalate non-compliance issues to management in relation to governance.
Establish and manage a schedule of gate, milestone, and quality reviews to ensure change standards are delivered.
Perform regular audits and health checks to ensure deliveries are reviewed at key points and upon completion.
Ensure adherence to localized reporting cadence and standards.
Develop and manage effective portfolio reporting, including tracking KPIs/OKRs, to enable data-driven decisions.
Define new reporting requirements and collaborate with PowerBI SMEs to ensure production.
Provide visibility of conflicts, risks, issues, and dependencies, and work with stakeholders to manage and resolve/mitigate them across the portfolio.
Actively participate in relevant communities of practice within and outside the Group IT department.
Establish and maintain relationships with stakeholders at all levels.
Engage and work collaboratively with colleagues and partners.

Requirements

Proven experience in a change-related role.
Ability to influence and challenge stakeholders.
Knowledge and previous experience of using a Portfolio Management tool.
Knowledge of both waterfall and Agile delivery.
Strong presentation, written and verbal communication skills to build and develop relationships with internal and external stakeholders.
Energy and determination to succeed in a very fast-paced environment.
Advanced Microsoft Office user.
Passion for change and the customer experience.
Self-motivated, able to supervise own workload and produce consistent, high-quality outputs.
Able to prioritize competing demands in a challenging delivery environment to ensure work is delivered to tight timelines.
Able to remain composed in stressful situations and work under pressure.
Adaptable, personable, flexible team player with the ability to take ownership of tasks.
Ability to work at a fast pace and pick up new tasks with ease.
Proactive, conscientious, approachable, enthusiastic.
Excellent time management and attention to detail.

Skills

Portfolio Management
Change Management
Agile Delivery
Waterfall Delivery
Microsoft Office
PowerBI
Risk Management
Issue Management
Dependency Management
Reporting
Communication
Stakeholder Management
Resource Management
Finance
Governance
Compliance
Quality Management
Data Remediation

Location

London

Work Type

Permanent
Hybrid

Experience Level

Band II

Benefits

Great employee benefits that take care of your mental and physical wellbeing.

About the Company

As an international specialist insurer, Hiscox is selective and focuses on key areas of expertise and strength.
The company culture encourages challenging convention and always looking for a better way of doing things.
Hiscox ensures the unique and the interesting, and searches for the same in talented people.
Hiscox is full of smart, reliable human beings that look out for customers and each other.
The company believes in doing the right thing, making good, and rebuilding when things go wrong.
Everyone is encouraged to think creatively, challenge the status quo, and look for solutions.
Hiscox is a solid, but slightly contrary business that likes to do things differently and constantly seeks to evolve.
With roots going back to 1901, Hiscox is ambitious and going places.
Life at Hiscox is anything but dull.
Hiscox is a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange.
With 3,000 employees and 32 offices in 12 countries, Hiscox offers opportunities for people with talent, spark, and ambition.
Hiscox prioritizes strong values such as integrity and courage, where people pull together to do the right thing for each other and customers.

Equal Opportunity

At Hiscox we care about our people.
We hire the best people for the job, and we are committed to diversity and creating a truly inclusive culture, which we believe drives success.
Working life does not always have to be in the office so we have introduced hybrid working to encourage a healthy work life balance.
This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance.
We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.