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About the Role

The Quality Supervisor is accountable for leading the unionized hourly Quality Control (QC) team through ongoing mentoring, training, and feedback. This role is responsible for the performance of QC Inspectors, managing the Quality Laboratory, and providing day-to-day technical guidance.

Responsibilities

• Plan and coordinate weekly and weekend QC Inspector schedules, and review and approve timesheets
• Schedule testing experiments and review workload for QC Inspectors
• Promote safe working behaviors; address any Laboratory safety concerns
• Perform test experiments and generates inspection and test reports, certificates of compliance and inspection test plans
• Maintain and execute the calibration program as per applicable standards and procedures
• Lead continuous improvement in the Quality Laboratory, including upgrades to measurement equipment, testing methods, processes, and work environment conditions
• Manage supplier quality for externally sourced materials and coordinate corrective actions and supplier improvement initiatives
• Coordinate with external laboratories and certification bodies to support product testing and regulatory compliance
• Facilitate inspections and audits by external inspectors from regulatory organizations, customers and auditors
• Develop and implement test methods and procedures meeting regulatory requirements and customer specifications
• Perform First Article Inspection (FAI’s) or Production Part Approval Process (PPAP) layouts, as required
• Ensure compliance with applicable requirements such as ISO 9001, customer specifications and quality best practices
• Provide input on quality issues to be addressed by the Production and Engineering departments
• Investigate customer complaints and prepare RMA and/or NCR reports
• Assist in the day-to-day operations of the Quality department
• Other duties as assigned

Requirements

• Demonstrated supervisory experience considered an asset
• Ability to read and interpret engineering drawings, including Geometric Dimensioning and Tolerance, specifications, standards, and testing procedures
• Thorough knowledge of quality inspection, measuring, and testing equipment
• Sound knowledge and understanding of ISO 9001 Quality System requirements
• Problem solving skills to identify and resolve problems in a timely manner; develop alternative solutions and work well in a team environment
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; detail-oriented.
• Office skills through education, training and experience, including, but not limited to PC, must have good communication (verbal and written) skills
• Excellent organization and communication skills
• High attention to detail
• Ability to work with all levels of management
• Ability to work independently or in teams

Skills

• Geometric Dimensioning and Tolerance
• Quality inspection
• Measuring equipment
• Testing equipment
• ISO 9001
• Problem solving
• Communication (verbal and written)
• Organization

Location

• America

Work Type

• Full-time

Experience Level

• Minimum 5 years of experience as a Quality Technician in a manufacturing environment

Education Level

• Post-secondary diploma or degree with a focus in Quality Assurance or Mechanical Engineering considered an asset
• CQT or ASQ certifications preferred

About the Company

• Scepter, a Myers Industries Company (NYSE: MYE), is a leading manufacturer of portable plastic containers for marine, consumer and military applications.
• Through smart choices and smarter design, the business doubled in size, started winning innovation awards, and earned a full 95% of the global marine fuel tank market.
• For the military, Scepter developed better packaging for the safe handling and storage of heavy caliber ammunition, converting from metal to plastic as the new standard. Their military fuel can is known by armies the world over as a “Scepter Can.”
• When Scepter turned its attention to the retail market, the company soon became trusted throughout the world for producing rugged, ergonomic, and easy-to-use fuel containers.
• Steady growth and expansion ensured Canada operations were strengthened with the purchase of a key facility in the heartland of America.

Equal Opportunity

• Scepter is committed to employment equity and encourages applications from women, visible minorities, Aboriginal peoples, and persons with disabilities.
• We will work with applicants requesting accommodation at any stage of the recruitment process.