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About the Role

The Community Manager, Network Management will lead engagement and growth strategies for key expert populations within GLG’s Network, with a focus on the Technology Media and Telecom sector. This role is responsible for driving the health and value of the Network by improving expert activation, retention, and client impact. The Community Manager will collaborate closely with cross-functional teams to enhance expert experience and deliver commercial value aligned to GLG’s broader strategy.

Responsibilities

Act as the internal subject matter expert and strategic owner of the Technology Media & Telecom expert population, identifying commercial opportunities and building internal awareness of the sector's nuances and priorities.
Develop and execute population-specific engagement and retention strategies to ensure Network Members are discoverable, high-quality, and ready to engage with GLG clients.
Quantify demand for and supply of Network Members in the TMT sector based on the needs of the business.
Conduct gap analyses to identify and address areas for new recruitment, expert activation, or improved targeting.
Serve as the voice of Network Members within internal teams, advocating for improvements to their experience throughout the lifecycle.
Partner with Member Success, Product, and Engineering to enhance onboarding, matching, and retention workflows for TMT experts.
Partner with Client Solutions, Data, Product, Engineering, and Member Success to coordinate expert-related initiatives and ensure alignment across teams.
Ensure TMT experts are surfaced and effectively used by GLG clients, improving utilization and impact.
Gather insights from managing the TMT population and share learnings across the Network Management team to shape playbooks and scale best practices.

Requirements

5–7+ years of experience in a product, marketing, program management, or similar capacity.
3–5 years of post-graduate work experience in the Technology Media & Telecom sector or a related field (e.g., semiconductors, enterprise software, cloud infrastructure, AI and machine learning, telecommunications, streaming and digital media, adtech, cybersecurity, or consumer electronics), with a strong grasp of industry dynamics, roles, and terminology.
Familiarity with expert types, knowledge needs, and commercial trends within the Technology Media & Telecom sector.
Strong data fluency — able to interpret and use quantitative insights to drive decision-making.
Demonstrated performance and business judgment in areas such as client service, project execution, relationship management, or business development.
Comfortable working in an ambiguous, fast-paced, entrepreneurial environment.
Creative thinker with an adaptive mindset and a proactive approach to problem-solving.
Effective communicator and collaborator with experience driving cross-functional change.
Proficient in PowerPoint and comfortable presenting to senior internal stakeholders.
Highly organized with strong attention to detail and ability to manage multiple priorities.

Skills

Product Management
Marketing
Program Management
Technology Media & Telecom sector knowledge
Data Fluency
Client Service
Project Execution
Relationship Management
Business Development
Cross-functional Collaboration
PowerPoint Proficiency
Presentation Skills
Organization
Attention to Detail
Prioritization

Location

U.S.

Work Type

Full-time

Experience Level

5-7+ years
3-5 years

Salary/Compensations

$98,000—$115,000 USD

Benefits

Comprehensive medical, dental and vision coverage effective on your first day of employment
Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
Tuition reimbursement program for eligible courses including language skills courses
Paid parental leave, adoption and surrogacy reimbursement
Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
Other work perks and benefits available based on final job location

About the Company

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.
At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.
We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Equal Opportunity

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.