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About the Role

Seeking a personable, dedicated individual to schedule Security Officers in the field for our prestigious client. This position is fast paced and has a heavy focus on scheduling to ensure all shifts are covered. The Scheduling Project Manager is responsible for maintaining staffing levels and communicating with team members to provide updates on scheduling progress and forecasting.

Responsibilities

• Independently manages, establishes, maintains and reviews schedules for a large Securitas contract in the Austin area
• Manages and performs daily, weekly and ongoing tasks for payroll completion and accuracy
• Provides management support for shared service functions including billing and invoicing as well as attention to detail with accounts receivable processes and policy
• Matches available staff to a wide range of posts and is responsible for communicating schedule modifications to a variety of community stakeholders
• Communicates all scheduling modifications directly with staff in a timely manner
• Works strategically with the District Manager to minimize overtime through effective scheduling tactics
• Contacts and re-deploys staff to fill call-offs
• Responds quickly to rapid schedule shifts and client requests with collaborative approach
• Controls processes in automated resource systems

Requirements

• 18 years of age or older
• High School Diploma or GED Required
• Advance computer / technology skills needed and able to manage multiple programs for a single project
• Must be reliable, accountable, punctual, and have a strong work ethic
• Must have a strong grasp of appropriate and professional verbal / written communication
• Conflict resolution and de-escalation skills a plus
• Customer service background preferred
• Must be able to interact with a wide range of individuals in a professional manner in an office and field environment
• Must be able to conduct patrols throughout shift
• Must have great attention to detail
• Must be comfortable conducting access control duties
• Must be a subject matter expert of proprietary software given by the Company and Client
• Must be able to work evenings, weekends, and holidays
• At least 2 years of prior related experience required in payroll, data entry, dispatching, or management

Skills

• Scheduling
• Payroll
• Data entry
• Dispatching
• Management
• Customer service
• Conflict resolution
• De-escalation
• Attention to detail
• Access control
• Computer skills
• Technology skills
• Verbal communication
• Written communication

Location

• Austin, TX

Work Type

• Full-time

Experience Level

• 2 years of prior related experience

Education Level

• High School Diploma or GED

Salary/Compensations

• $70,000-$72,000/YR

Benefits

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
• Paid Time Off (4 floating holidays per yr., 48 hours of sick time per yr., and 80 hours of vacation time per yr.)
• Paid Holidays (7 per yr.)
• Paid Family Leave (up to 12 weeks a yr in accordance with State law)
• Parental Leave (4-10 weeks paid time off)
• Paid Weekly
• Employee Referral Program
• Virtual Medical Appointments With Telemedicine
• Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training – Free Guard Card Class!!
• Pet Daycare Discounts
• Employee Assistance Program
• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Securitas Saves discount program
• Access to earned wages on a daily basis, prior to payday (restrictions and fees may apply)

About the Company

• At Securitas, we have business operations in 45 markets and capabilities ranging from guarding to tech-enabled security.
• We provide specialized guarding services and outstanding tech-enabled security tailored to our prestigious clients.
• Our world class services are designed to incorporate a high degree of technological content.
• Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives.
• United through our common purpose, we provide the security needed to safeguard our clients' assets and people.
• Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo.
• Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
• Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
• Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
• Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.
• Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Equal Opportunity

• Securitas is committed to diversity, equity, inclusion and belonging in the workplace.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.