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About the Role

Easy Pay Direct is seeking a proactive Sales Development Representative to be the first point of contact for prospective merchants, guiding them from initial interest through account approval. This role is ideal for individuals who enjoy sales, act with urgency, and help business owners solve problems.

Responsibilities

• Respond to inbound leads within minutes
• Prospect and follow up with merchants
• Call, text, and email prospective business owners
• Collect documentation and move applications toward approval
• Work with internal teams to keep deals moving with underwriters
• Manage pipeline and activity in HubSpot
• Connect with merchants, guide them through the sales and onboarding process, and get them approved quickly
• Set expectations, answer questions, collect documentation, secure electronic signatures, and prepare complete applications for underwriting
• Review bank statements, government-issued IDs, business documentation, and processing history to identify potential red flags
• Maintain meticulous records in HubSpot

Requirements

• 2+ years of experience as a B2B Sales Representative or in an inbound/outbound client onboarding role
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Comfortable managing multiple priorities in a fast-paced environment
• Comfortable making outbound calls and persistent follow-up
• Self-motivated with a strong sense of urgency, ownership, and accountability
• Tech-savvy and quick to learn new systems
• Ability to build rapport quickly and guide merchants through a structured sales process
• Experience in merchant services, fintech, financial services, or payment processing (Preferred)
• Experience working with high-risk merchant accounts (Preferred)
• Experience using HubSpot or another CRM (Preferred)
• Experience reviewing financial documents or supporting underwriting (Preferred)
• Experience identifying fraud or compliance concerns (Preferred)

Skills

• Sales
• Communication
• Organization
• Attention to detail
• Urgency
• Ownership
• Accountability
• Tech-savviness
• Rapport building
• CRM
• HubSpot

Location

• East Austin, TX

Work Type

• In-Person
• Full-Time

Experience Level

• 2+ years

Salary/Compensations

• Base Salary: $70,000 + Performance Incentives (Typical First-Year Earnings: ~$85,000)

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid Time Off
• Professional development opportunities
• Company-sponsored events

About the Company

• Founded in 2012 by an entrepreneur who experienced the frustrations of e-commerce payment processing firsthand, Easy Pay Direct helps business owners navigate one of the most specialized areas of fintech.
• We're a small, agile team in the heart of East Austin.
• We're not a big bank or a large corporation. We're a close-knit team that moves fast, communicates openly, and gives every employee the opportunity to make a meaningful impact.
• Certain businesses can't use processors like Stripe or Square because of their industry, chargeback exposure, or regulatory requirements.
• We help those businesses secure reliable payment processing by partnering with the right banking institutions and guiding them through underwriting and compliance.

Equal Opportunity

• Easy Pay Direct is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone has the opportunity to thrive.