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About the Role
The Traffic Infrastructure Technician provides field service and application support for the Traffic Solutions Business Unit, primarily serving Departments of Transportation and ITS System Integrators.
Responsibilities
- Provides technical application support and consultancy to customers and system integrators, addressing inquiries related to application usage, site selection, and infrastructure requirements.
- Conducts remote and on-site site inspections to verify compliance with site specifications and access/road conditions.
- Delivers on-site support during installation of sensors and data loggers, including calibration and commissioning activities.
- Prepares installation reports and executes warranty and acceptance procedures.
- Conducts training for new customers on the use of Kistler technology.
- Supports successful integration of Kistler solutions into customer ecosystems.
- Maintains and manages the installed base and the product knowledge database.
- Gathers customer feedback and communicates potential business opportunities to the sales team.
- Contributes field insights to support product enhancements and new product development.
- Continuously learns and supports additional Kistler products as required.
Requirements
- Experience in measurement technology and field installation work.
- Structured, customer-oriented, and hands-on approach to problem-solving and execution.
- Experience applying transducers and related electronic systems in measurement applications.
- Solid technical understanding of transducers and associated electronic components.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office applications.
- Willingness and ability to travel within North America, including overnight stays, as required (up to approximately 70%).
- Occasional international travel may be required.
- Ability to perform work in proximity to active highways, including during daytime or nighttime operations.
- Capability to work in various weather conditions and on elevated or uneven terrain.
- Strong commitment to safety in all field operations.
Skills
- Technical application support
- Consultancy
- Site inspections
- Installation support
- Calibration
- Commissioning
- Customer training
- Product knowledge management
- Customer feedback gathering
- Sales support
- Product enhancement contribution
- Microsoft Office proficiency
Location
- North America
Work Type
- Field Service
- On-site
- Remote
Experience Level
- Field installation experience
Education Level
- Bachelor’s degree in Engineering discipline
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life coverage
- Disability coverage
- 401(k) plan with a 4% company match
- Generous personal time
- Generous vacation time
About the Company
- Kistler is revolutionizing industries with cutting-edge dynamic measurement technology.
- Kistler helps customers optimize products and processes.
- Kistler's Swiss-designed sensor solutions are driving the future of electrified drive technology, industrial automation, and emission reduction.
- At Kistler, we value your expertise and offer opportunities for professional growth in a global environment.
Equal Opportunity
- Kistler Instrument Corporation is an Equal Opportunity Employer.