About the Role
The Senior Director, Competitive Conversions is a strategic growth leader responsible for designing and scaling Omnicell's enterprise conversion strategy and operating model across targeted health systems. This role establishes the methodologies, governance, and cross-functional support mechanisms required to improve competitive win rates, accelerate platform adoption, and increase long-term customer value. This leader partners across sales, enablement, product, marketing, implementation, customer success, and executive leadership to embed repeatable enterprise selling capabilities across the commercial organization.
Responsibilities
- Define Omnicell’s enterprise conversion strategy, including methodologies, governance, and operating rhythms to improve competitive win rates and accelerate growth.
- Develop repeatable conversion playbooks covering account selection, stakeholder engagement, executive sponsorship, value realization, and contracting strategy.
- Identify, prioritize, and actively support strategic opportunities where executive sponsorship, competitive expertise, or cross-functional leadership can materially improve outcomes.
- Establish enterprise selling standards and executive engagement frameworks for clinical, operational, financial, and technology stakeholders.
- Partner with sales leadership, enablement, marketing, and product teams to embed enterprise selling capabilities across the commercial organization.
- Build value-based business case frameworks that connect Omnicell solutions to customer priorities, measurable outcomes, and transformation objectives.
- Partner with sales leadership to drive adoption, inspection, and continuous improvement of enterprise selling disciplines.
- Establish and lead a cross-functional operating model across Sales, Clinical, Operations, IT, Finance, Product, Marketing, Implementation, and Customer Success.
- Establish governance, escalation pathways, and engagement models to deploy the right resources to strategic pursuits.
- Partner with functional leaders to improve organizational readiness and responsiveness for competitive opportunities.
- Drive adoption of conversion methodologies and enterprise selling best practices through sales and leadership teams.
- Establish inspection rhythms for pipeline quality, opportunity qualification, win strategy execution, conversion probability, forecast accuracy, and sales velocity.
- Partner with sales leadership and enablement to ensure leaders and field teams have the coaching, tools, and support required to execute enterprise selling and conversion strategies.
- Partner across Customer Success, Implementation, Account Management, and Product organizations to ensure competitive conversions translate into successful customer outcomes, executive advocacy, and long-term strategic partnerships.
- Leverage customer outcomes, competitive intelligence, and market feedback to influence commercial strategy, solution development, and future growth opportunities.
Requirements
- Bachelor’s degree from an accredited university.
- 10+ years selling into health systems, including 5+ years leading strategic, enterprise, or complex healthcare sales initiatives.
- Proven success with competitive displacement, enterprise transformation, or strategic growth within health systems.
- Experience building scalable sales methodologies, playbooks, governance models, and operating processes.
- Expertise in enterprise sales strategy, value-based selling, executive engagement, negotiation, contracting, and complex deal leadership.
- Ability to influence, align, and drive accountability across cross-functional teams.
- Strong executive presence with exceptional communication, presentation, and leadership skills.
- MBA or advanced degree.
- 13+ years selling into health systems.
- Experience leading enterprise transformation, competitive conversion, commercial enablement, or strategic growth initiatives.
- Success influencing product, commercial, or corporate strategy through market insights and customer engagement.
Skills
- Competitive displacement
- Enterprise transformation
- Strategic growth
- Sales methodologies
- Playbooks
- Governance models
- Operating processes
- Enterprise sales strategy
- Value-based selling
- Executive engagement
- Negotiation
- Contracting
- Complex deal leadership
- Cross-functional team influence
- Communication
- Presentation
- Leadership
- Market insights
- Customer engagement
Location
- Home office-based
Work Type
- Home office-based
- Approximately 50% travel
- Cross-time-zone collaboration
Experience Level
- Senior Director
- 10+ years selling into health systems
- 5+ years leading strategic, enterprise, or complex healthcare sales initiatives
- 13+ years selling into health systems
Education Level
- Bachelor’s degree
- MBA or advanced degree
About the Company
- Omnicell is a company focused on health systems and platform adoption.
