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About the Role

Assists residents in a shelter overnight, performing client intake, monitoring resident activity for safety and compliance, maintaining records, and ensuring facility order and security.

Responsibilities

• Monitors resident activity to ensure safety, security, and compliance with house rules.
• Performs client intake procedures and prepares client records.
• Maintains accurate records and logs.
• Ensures the facility is neat and orderly.
• Reports pertinent information to the supervisor.
• Ensures clients comply with house rules.
• Checks client baggage for prohibited items.
• Records incidents and notifies supervisor of unusual circumstances.
• Ensures security of the facility and clients.
• Arms and disarms alarms according to policy.
• Locks and secures areas inappropriate for client entry.
• Conducts routine checks to ensure all doors are locked and nothing is amiss.
• Responds to emergencies calmly and initiates appropriate actions.
• Answers telephone and responds to questions regarding shelter operations.
• Performs client intake, including sexual offender checks.
• Checks clients into the shelter and prepares/monitors client intake cards and resident roster.
• Orients new clients to the program and prepares case records.
• Records daily statistics.
• Administers sexual offender checks, Breathalyzer testing, and drug testing as needed.
• Prepares and distributes meal and shower tickets, assigns bed numbers, and distributes linens.
• Secures and distributes client medications.
• Assigns daily chores to clients and ensures completion.
• Participates in cleaning and maintenance of facilities, supplies, and equipment.
• Inspects the facility to ensure compliance with standards.
• Ensures return and accountability of property.

Requirements

• High school diploma or G.E.D. required.
• One year experience performing security or social service work preferred.
• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to perform data entry into a computer.
• Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
• Ability to perform combinations of sitting, standing and walking on a frequent change basis.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light to heavy objects (up to 30 lbs.) occasionally.

Skills

• Security
• Social service work
• Data entry
• Emergency response
• Communication

Location

• Austin, TX

Work Type

• 40 hours per week

Experience Level

• 1 year preferred

Education Level

• High School Diploma/GED

Benefits

• 29 days of Paid Time Off
• Health Insurance
• Retirement Plan with Employer Match

About the Company

• The Salvation Army

Equal Opportunity

• Veterans | Disabled