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About the Role

The Janitorial Supervisor is responsible for ensuring that the janitorial staff cleans and maintains the client’s premises to the standards set by FlagShip Holding Company.

Responsibilities

• Supervise employees and delegate operations schedule to ensure proper work area coverage.
• Evaluate personnel performance and inspect assigned areas for proper work performance, including hands-on support.
• Identify and resolve problems, making recommendations for continuous quality improvement.
• Report issues, concerns, or discrepancies to the Operations Manager/Coordinator.
• Address customer concerns and inquiries, reporting new or changing job/work orders.
• Track and evaluate purchasing activities, supply and equipment usage, and repairs, ensuring compliance with standards.
• Provide on-the-job training for staff on job-specific tasks.
• Participate in company and customer training, ensuring effective communication.
• Carry out management responsibilities in accordance with company policies, customer rules, and applicable laws.

Requirements

• Ability to multi-task in a fast-paced environment with changing priorities and high customer demand.
• Knowledge of proper use of maintenance equipment, materials, and supplies.
• Excellent internal and external customer service skills.
• Professional appearance and demeanor.
• Ability to lead and motivate people.
• Ability to work individually and as part of a team.
• Articulate individual who can relate to people at all levels of an organization.
• Excellent communication skills.
• Microsoft Office skills (Excel, Word) plus Gmail, Google Docs, Google Calendar.
• Excellent written and verbal communication skills.
• Bi-lingual English/Spanish desired.
• Authorized to work in the U.S.

Skills

• Multi-tasking
• Customer Service
• Leadership
• Teamwork
• Communication
• Microsoft Office Suite
• Google Workspace
• Bilingual (English/Spanish)

Location

• Onsite

Work Type

• Full-time

Experience Level

• 3-5 years related experience

Education Level

• High School diploma or GED

About the Company

• Committed to bringing passion and customer focus to the business.
• Started with a simple idea—to deliver a higher standard of customer service.
• Facilities services have evolved over the past 30 years.
• Core fundamental: From the CEO to the front-line workers, every employee works together to build long-term relationships with clients by doing whatever they need to do to get the job done.

Equal Opportunity

• Flagship is an equal opportunity employer.
• All aspects of employment will be based on merit, competence, performance, and business needs.
• We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
• We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.