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About the Role

Organizes, coordinates, and implements various resident services and programs, acting as an information source and assistance for residents regarding local market resources.

Responsibilities

• Greets prospects and residents as they enter the office/leasing area, ensuring their comfort while they wait.
• Answers phone calls, routes calls to the appropriate team member, and assists with service request call backs.
• Maintains the guest suite schedule, ensuring proper payment and cleanliness.
• Manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
• Ensures clubhouse amenities are in tour condition prior to leasing office opening.
• Manages all package deliveries by documenting arrival information and notifying residents within 24 hours.
• Maintains tracking logs for equipment rentals, dry cleaning services, and other community-provided services.
• Assists the community team with scheduling, planning, and organizing resident activities and programs.
• Maintains detailed information on local area restaurants, shops, delivery places, and other pertinent resident information.
• Maintains relationships and contacts with concierge vendors.

Requirements

• Greystar will consider for employment qualified applicants with arrest and conviction records.

Salary/Compensations

• $26.16 per hour

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off (15 days vacation, 4 personal days, 10 sick days, 11 paid holidays).
• Birthday off after 1 year of service.
• Additional vacation accrued with tenure.
• Onsite housing discount at Greystar-managed communities (subject to discount and unit availability).
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave.
• Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

About the Company

• Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
• Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
• Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
• Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management.
• Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
• Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally.
• Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents.
• Our Core Values include Integrity, Equality, Professionalism, Accountability, Service, and Teamwork.

Equal Opportunity

• Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.