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About the Role

ARA Diagnostic Imaging, a practice of Radiology Partners, is seeking to transform radiology by investing in its people and delivering exceptional outpatient imaging. This role offers a local impact in the Greater Austin, TX area with the support of a national organization, providing meaningful and sustainable careers.

Responsibilities

• Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude.
• Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information.
• Provides information regarding particular exams and procedures including prep information.
• Prepares, processes, and maintains all confidential records on new and existing patients.
• Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes.

Requirements

• High School Diploma or equivalent.
• Excellent customer service and interpersonal skills.
• Must demonstrate a pleasant, professional demeanor.
• Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others.
• Must have excellent organizational skills and attention to detail.
• Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.

Skills

• Customer service
• Interpersonal skills
• Professional demeanor
• Clear and tactful communication (verbal and written)
• Organizational skills
• Attention to detail
• Medical reception tasks
• Clinic procedures
• Medical terminology
• Paperwork processing

Location

• Greater Austin, TX area

Work Type

• Outpatient setting
• Full-time

Education Level

• High School Diploma or equivalent

Benefits

• Competitive compensation
• Comprehensive total rewards
• Health and wellness coverage options
• 401(k) with employer offerings
• Paid time off and paid holidays
• Incentive and productivity programs (where eligible)
• Family planning and telehealth benefits

About the Company

• Since 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a trusted leader in medical imaging across Central Texas, providing high-quality, patient-focused care through 18 state-of-the-art outpatient imaging centers and partnerships with 24 area hospitals throughout the Austin market.
• As a proud practice of Radiology Partners since 2019, ARA combines trusted local care with the strength of a national radiology organization, offering advanced diagnostic technology, access to hundreds of board-certified radiologists, enhanced AI capabilities, and a commitment to innovation, quality, and convenient community-based care.
• Radiology Partners has been Certified Great Place to Work™ for five consecutive years, reflecting the experiences of team members across our practices nationwide.
• Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation.
• As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare.
• Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
• Radiology Partners provides radiologists and support teammates with an inclusive and supportive workplace culture that promotes success and helps drive the excellent service we provide to our patients, referring physicians, clients and communities.
• We are Great Place to Work-Certified™ and believe in a community of belonging where all teammates have a voice at the table.
• Our shared mission, values and principles are foundational to everything we do.

Equal Opportunity

• Radiology Partners is an equal opportunity employer.
• RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential.
• We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall.
• We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all.
• Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
• Radiology Partners participates in E-verify.