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About the Role
Lead the architecture, design, and delivery of scalable Salesforce solutions for end-to-end revenue processes, guiding a technical team and ensuring platform excellence across Sales Cloud, CPQ, and Billing.
Responsibilities
- Lead architecture, design, governance, and optimization of Salesforce Quote-to-Cash solutions, including Sales Cloud, CPQ, Billing, and related systems.
- Translate complex business requirements into scalable functional and technical designs aligned to long-term platform strategy.
- Identify process gaps, recommend system and workflow improvements, and drive initiatives that enhance automation, data quality, and user experience.
- Manage and mentor a growing Salesforce team, including goal setting, workload prioritization, and delivery oversight.
- Provide technical guidance, design reviews, and escalation support for complex CPQ and Billing challenges.
- Oversee platform delivery across flows, Apex, integrations, and declarative configurations while maintaining quality and consistency.
- Support revenue close activities by ensuring transaction accuracy and resolving integration or revenue recognition issues.
Requirements
- 8+ years of Salesforce platform experience in enterprise environments, including strong expertise in Sales Cloud, CPQ, Billing, integrations, security, and platform governance.
- 5+ years’ experience supporting Salesforce CPQ, Salesforce Billing, or equivalent revenue platforms such as RightRev, with knowledge of Quote-to-Cash and ASC 606 revenue recognition.
- 3+ years’ experience managing Salesforce technical teams, including mentoring, workload prioritization, and delivery execution.
- Strong business analysis, process mapping, and change management skills, with the ability to translate requirements into scalable solutions.
- Deep experience with declarative development (flows, validation rules, approval processes) and CPQ/Billing configuration.
Skills
- Salesforce Sales Cloud
- Salesforce CPQ
- Salesforce Billing
- Integrations
- Security
- Platform governance
- Quote-to-Cash
- ASC 606 revenue recognition
- Declarative development (flows, validation rules, approval processes)
- Conga document generation
- Quote template design
- Apex
- Visualforce
- Lightning Components
- Salesforce APIs
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Manager
- 8+ years of Salesforce platform experience
- 5+ years’ experience supporting Salesforce CPQ, Salesforce Billing, or equivalent revenue platforms
- 3+ years’ experience managing Salesforce technical teams
Education Level
- Bachelor of Science degree in Computer Science, Information Technology, or equivalent experience
Benefits
- Comprehensive health and wellness benefits
- Opportunities for mentorship, continuing education, and focused career goal setting
- Free LinkedIn Learning licenses
- Mentoring Program
- Geographically specific programs to balance the cost of education
- Inclusive, global workplace
- Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect
- Comprehensive support for international relocations and permanent residency processes
About the Company
- At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP.
- We help businesses stay future-ready by connecting people, processes, and technology.
- From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters.
- Together, Epicor employees are creating a more resilient global supply chain.
- We’re Proactive, Proud, Partners.
- Whatever your career journey, we’ll help you find the right path.
- Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive.
- At Epicor, your success is our success.
- And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Equal Opportunity
- Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in.
- If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
- We are an equal-opportunity employer.