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About the Role

The Hub Operations Lead is responsible for the day-to-day operations and workflow of all HUB functions, including store Hub order fulfillment, inventory control, and associated processes. This role may lead 1-2 team members and requires in-depth knowledge of store inventory and the ability to network with various entities for order fulfillment, while maintaining Hub company standards.

Responsibilities

• Manage Hub operations and resolve Hub orders and processes in a timely manner.
• Provide direction, organize, and delegate work for HUB related Team members.
• Review Hub orders, pull parts, stage product, and finalize paperwork.
• Interact with internal and 3rd party Drivers on paperwork and instructions.
• Engage the store-to-facility network to determine part sourcing and logistics solutions.
• Work with the ordering store for fulfillment options if unavailable in the network.
• Collaborate with GM, DM, and CSC support for proper inventory mix and levels.
• Manage inventory accuracy, shrink results, Cycle Counts, Outages, Planograms, Maxi changes, Price Changes, and Truck lead.
• Comply with all Hub records and paperwork policies and procedures.
• Communicate any risks or concerns regarding order fulfillment or shipments to the appropriate store leader(s).
• Lead stocking activities from replenishment orders, including scanning in product and ensuring completion within 24 hours.
• Perform additional inventory activities including Overstocks, Callbacks, and Resets.
• Safely deliver parts to customers as needed.
• Assist with Front Room Inventory functions.
• Assist with cores and defects.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot.
• Assist as needed with MOD and other store-related actions.

Requirements

• Must have good knowledge of store systems.
• Must have basic parts knowledge.
• Must have good interpersonal skills.
• Must have prior experience leading other Team Members.
• Must be competent at oral and written communications.
• Must be able to handle basic math computations.
• Must have prior retail experience, including basic merchandising and inventory management skills.
• Must be able to drive a forklift, if certified and applicable.
• Must be able to use a hand truck and pallet jack.
• Must be well-mannered, neat in appearance, and possess the ability to meet and deal with the public in an unbiased manner.
• Previous work records should demonstrate stability and performance results.
• Must be able to come to work on short notice.
• Must be able to work flexible hours including nights and weekends.
• Must immediately report to General Manager and/or District Manager any violation of company policy or procedure.
• Must complete all training materials.
• Must attend all store meetings.
• May require MVR certification.

Skills

• Inventory management
• Logistics solutions
• Forklift operation
• Pallet jack operation
• Hand truck operation
• Parts lookup systems
• POS systems operation
• Inventory systems operation
• Store equipment operation
• Merchandising
• Customer service

Location

• Store

Work Type

• Full-time

Experience Level

• Prior experience leading other Team Members
• Prior retail experience
• Inventory management experience

Education Level

• High school diploma or general education degree (GED)

About the Company

• Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.
• As of October 5, 2024, Advance operated 4,781 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands.
• The company also served 1,125 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands.
• Additional information about Advance, including employment opportunities, customer services and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.

Equal Opportunity

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
• We comply with all applicable federal, state, and local laws.