About the Role
The Executive Assistant will provide administrative support to key senior members of the US Corporate & Investment Banking Team in New York. This individual will possess excellent organizational, communication and presentation skills with the ability to interact directly with Senior Executives and high-level clients.
Responsibilities
- Manage scheduling internal and external meetings, extensive travel, and monthly expenses for Managing Directors
- Execute administrative and operational decisions with excellence, managing quickly changing priorities with good judgment, discretion and diplomacy
- Greet scheduled visitors, arrange client meetings at the client center, and organize catering orders for meetings
- Direct department inquiries in a professional manner to appropriate teams
- Participate in department event planning including catering for large department events, confirmation of attendee list, choosing a vendor, recommending food options, completing orders, arranging for delivery all within budget, and organizing monthly team lunches
- Partner with IT Team to resolve technical issues with office equipment, and access to systems and applications
- Assist with onboarding and offboarding employees per respective teams
- Manage office supplies, pitch book materials, stationery orders, business cards, and facilities issues
- Collaborate with CIBC assistants from multiple teams across the firm
- Assist with projects, research, and improving business efficiency
- Provide daily technology support and management of printers, mobile devices and computers in accordance with CIBC policies
- Investigate system/software problems
- Prepare, submit, track and escalate Service Now requests to ensure all technology issues and requests are addressed in a timely manner
- Liaise and troubleshoot with various technology support groups when escalating urgent matters
- Use sound judgment to ensure the correct solution is identified and implemented
- Disseminate technology information, as required, to department personnel
- Track and manage inventory of all department hardware and software
- Work with external vendors, suppliers and technical support to ensure efficient department operations
- Act as a resource to department users and coordinate training on new equipment
- Maintain current knowledge of hardware, software applications and corresponding policies at CIBC
Requirements
- A minimum of 5+ years of Executive Administrative experience working in a fast paced corporate environment
- Ability to manage multiple priorities and exercise good judgment to resolve with a solutions driven mindset and professional rigor
- Excellent organizational and communicational skills, with both written and oral, requiring tact, diplomacy and discretion, as well as the ability to maintain confidentiality
- Good interpersonal and customer relationship management skills to deal effectively with a range of people at all levels
- Highly motivated self-starter, able to work independently with minimum direction and identify solutions to problems that arise
- Strong technical skills to support maintenance of office equipment
- You embrace and champion change
- You'll continuously evolve your thinking and the way you work in order to deliver your best
- You know that relationships and networks are essential to success
- You inspire outcomes by making yourself heard
- You seek out innovative solutions and embrace evolving technologies
- You can easily adapt to new tools and trends
- You know that collaboration can transform a good idea into a great one
- You understand the power of an inclusive team that enjoys working together to create a shared vision
- You bring your real self to work and you live our values – trust, teamwork, and accountability
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office)
Skills
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Accountability
- Communication
- Decision Making
- Driven
- Event Management
- Judgement
- Multitasking
- Office Administration
- Organizational Efficiency
- Travel Coordination
Location
- New York, NY
Work Type
- Regular
- Full-time
Experience Level
- 5+ years of Executive Administrative experience
Salary/Compensations
- $95,000-$115,000
Benefits
- Medical
- Dental
- Vision
- Health Savings Account
- Life Insurance
- Disability
- Other Insurance Plans
- Paid Time Off (including Sick Leave, Parental Leave, and Vacation)
- Holidays
- 401(k)
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Vacation offering
- Wellbeing support
- MomentMakers, our social, points-based recognition program
About the Company
- We’re building a relationship-oriented bank for the modern world.
- At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.
- Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
- At CIBC, your goals are a priority.
- We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
- We aspire to give you a career, rather than just a paycheck.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them.
- Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
- Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
- Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
Equal Opportunity
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
- We seek applicants with a wide range of abilities and we provide an accessible candidate experience.
- If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
