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About the Role

Hope House is a substance abuse treatment provider dedicated to saving lives, restoring hope, and rebuilding families affected by Substance Abuse Disorder. We are committed to ensuring our staff feel valued and are an integral part of our team, offering a challenging and rewarding career with opportunities to make a significant difference.

Responsibilities

• Greet clients and visitors, determining their needs and taking appropriate action.
• Answer telephone and take appropriate action.
• Assist with scheduling of assessments and produce schedules for counseling staff.
• Assist with the intake/admissions and discharge processes.
• Prepare correspondence, memos, reports, and other documents.
• Perform OASAS online reporting.
• Maintain a daily census database and generate census and discharge reports.
• Gather statistical information and submit monthly reports.
• Process incoming mail and manage outgoing mail.
• Manage petty cash accounts.
• Gather financial information and forward to the Financial Case Manager.
• Perform various money handling and account keeping responsibilities.
• Set up and break down client charts.
• Maintain facility files and records.
• Maintain inventory and requisitions.

Requirements

• Working knowledge of word processing.
• Excellent spelling and grammar skills.
• Aptitude for learning to operate electronic health records.
• Customer Service Skills.
• Proper phone etiquette.
• Works well with a team and individually.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

• word processing
• spelling
• grammar
• electronic health records
• Customer Service
• phone etiquette

Location

• Greater Capital Region of New York

Work Type

• Full-Time
• Hourly

Experience Level

• Entry Level

Education Level

• High School Diploma or GED

Salary/Compensations

• up to $19.31/hour

Benefits

• 11 paid holidays per calendar year
• Vacation, Personal, and Sick Time (up to 200 hours per year to start)
• Medical, Dental, & Vision Insurance
• Flexible Savings Account & Health Savings Account depending on medical plan
• AFLAC Supplemental Benefits
• Benefit Buyout option if coverage is waived
• Voluntary Short-Term Disability & Life Insurance
• Company paid Life Insurance Policy at two times annual salary
• Company funded Retirement Plan
• 401k option to further save for retirement
• Tuition Reimbursement Program
• Partnership with Maria College – 40% discount on the CASAC program and various bachelor degree programs for employees, spouses, domestic partners, and dependents
• Assistance with CASAC and/or Licensing Applications/Exam
• EAP Program for you and your family
• Legal/ID Shield Insurance

About the Company

• Hope House is a substance abuse treatment provider.
• Hope House Inc. has a reputation as one of the top employers in the Greater Capital Region of New York.

Equal Opportunity

• It is the policy of Hope House to provide equal employment opportunity to all applicants and employees without regard to race, sex, color, religion, national origin, age, disability, or veteran status.