Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a leader, you will assume overall responsibility for the domestic services, reception, building services, and kitchen, shaping them according to modern quality and service standards.

Responsibilities

• Leadership, organization, and further development of employees
• Ensuring high quality, hygiene, and service standards, as well as uniform workflows (duty and tour planning)
• Development and implementation of workflows and quality management
• Budget planning and economic control of the area of responsibility
• Collaboration with external service providers and suppliers
• Risk controlling (occupational safety, fire safety, compliance, data protection, hazardous materials management, hygiene)
• Professional guidance and instruction of employees (interface with personnel management)
• Development and definition of decision-making aids, action guidelines, and work instructions, as well as implementation of new legal regulations (interface with QM)
• Discussion of individual cases and, if necessary, handling of prominent and/or difficult individual cases
• Organization of rooms and common areas for families and guests
• Creation of a appreciative and hospitable atmosphere in the house and garden
• Close collaboration with employees from the care, psychosocial, administration, outpatient services, and volunteer departments
• Participation in events, celebrations, and special offers for families
• Preparation, participation in, and provision of information and decision-making documents for senior management and committees (including minutes in committees and meetings)

Requirements

• Completed vocational training or degree in Hotel Management, Home Economics, Hospitality Management, or Facility Management
• 2-3 years of professional experience in a commercial (junior) management position, ideally in the hotel, healthcare, or social services sector
• Competence in handling numbers and business contexts
• Entrepreneurial thinking, analytical skills, and methodological competence
• Confident use of MS Office products (Word, Excel, PowerPoint)
• Strong service, customer focus, and results orientation
• Organizational skills and economic thinking
• Confident handling of quality and hygiene standards
• Empathy and sensitivity in dealing with severely ill young people and their relatives
• Strong communication, teamwork, and leadership skills
• Identification with the values and mission of a children's hospice

Skills

• Hotel Management
• Home Economics
• Hospitality Management
• Facility Management
• MS Office
• Quality Standards
• Hygiene Standards
• Communication
• Teamwork
• Leadership

Location

• Berlin

Work Type

• Full-time

Experience Level

• 2-3 years

Education Level

• Vocational training or degree

Salary/Compensations

• 3.400 – 5.400 EUR brutto pro Monat

Benefits

• Company pension scheme and other social benefits
• Opportunities for further training and development

About the Company

• The Björn Schulz Foundation is a foundation under civil law based in Berlin. Since 1996, we have been pioneers in outpatient and inpatient pediatric hospice care. We support families with severely and life-limiting ill children, adolescents, and young adults from diagnosis, through illness, to the time of farewell, grief, and far beyond. To this end, we promote, establish, and operate outpatient and inpatient facilities or services at various locations tailored to the support and care of families.

Equal Opportunity

• Diversity makes us stronger. The Björn Schulz Foundation promotes an open and respectful work environment where all employees – regardless of gender, gender identity, origin, age, religion or belief, disability, or sexual orientation – feel welcome & valued. We support the commitment of our employees in various personnel and interest representation bodies.