Responsibilities
- Ensure clinical services meet regulatory requirements of OASAS and VIP Community Services standards.
- Plan, interpret and ensure implementation of all policies and procedures.
- Comply with all OASAS regulations and participate in the certification process.
- Ensure clinical and operational support coverage for facility and maintain on-call telephone accessibility.
- Responsible for all personnel actions, including interviewing, hiring, evaluation, promotion, disciplinary action and separation of program staff.
- Provide and implement formal orientation plan to newly hired staff.
- Oversee record and recording systems providing for proper service control and standards, including OASAS and other regulatory agencies.
- Ensure compliance with safety and physical plant standards in collaboration with the facilities department.
- Ensure an active, accurate program information system(s).
- Act as consumer advocate, assuring that all consumers’ rights are respected and that all grievances and complaints are addressed in a timely and equitable manner.
- Participate in continuous quality improvement (CQI) activities and agency wide CQI committee.
- Plan with other agencies and develop methods of inter-agency work.
- Advise Chief Program Officer and Human Resources on personnel matters.
- Ensure accurate reporting to regulatory agencies and internal sources.
- Maintain statistical data for efficient reporting, including weekly census, monthly reports, and STARS reporting.
- Make recommendations to the Chief Program Officer on matters concerning physical plant operations and resources.
- Implement budget and accounting systems and fiscal controls in collaboration with the finance department.
- Monitor billing and payroll functions with assistance from the finance department.
- Monitor and maintain the fiscal condition of the program and ensure adequate resources.
- Monitor inventory controls and supplies and ensure internal controls are maintained.
- Act as liaison to funding and referral sources, the community-at-large, and the executive staff.
- Promote good community relations through involvement in community affairs and establishment of community outreach programs.
- Take an active part in relevant local, state and national committees and functions.
- Attend in-service trainings and seminars annually for professional development.
- Chair case conferences, interdisciplinary team meetings and staff meetings.
- Participate in various committees and meetings as requested.
- Maintain a high level of industry knowledge and keep the Chief Program Officer aware of changes required/recommended in agency operations.
Requirements
- Graduate degree (Social Work, Mental Health Counseling, Psychology, etc.) and Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.) required.
- Three (3) years administrative or clinical experience working within a substance use/mental health disorder treatment setting required.
- Experience in an OASAS certified residential facility preferred.
- Experience with trauma-informed systems of care and the implementation of evidence-based practices preferred.
- Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs).
- Excellent written and oral communication skills.
- Bilingual, ability to speak Spanish desirable.
- Must be able to work a flexible schedule.
- Availability as needed including on call responsibilities.
Skills
- Microsoft Word
- Excel
- Electronic Health Record
- Outlook
Experience Level
- Three (3) years administrative or clinical experience
Education Level
- Graduate degree (Social Work, Mental Health Counseling, Psychology, etc.)
- Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.)
Salary/Compensations
- Sign-On Bonus $3,000- $4,000
